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Service Manager

Job in Somerville, Middlesex County, Massachusetts, 02145, USA
Listing for: Performance Ford of Somerville
Full Time position
Listed on 2026-09-12
Job specializations:
  • Management
    Operations Management, General Management, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 160000 - 250000 USD Yearly USD 160000.00 250000.00 YEAR
Job Description & How to Apply Below

Service Manager– Ford Dealership

Location: Somerville NJ / Randolph NJ
Compensation:$160,000 – $250,000 annually (performance-based)
Benefits:Full Benefits Package + 401(k)

About the Opportunity

We are a high-volume, growth-oriented Multi Ford dealership group seeking an experienced Service Manager to lead and elevate our Service operations. This is a key leadership role responsible for developing a strong service team, and delivering an exceptional customer experience while maximizing profitability.

Key Responsibilities
  • Lead and manage all aspects of
    new and used vehicle service operations

  • Drive service volume, gross profit, and market share while maintaining compliance

  • Recruit, train, coach, and develop advisors and Service technicians

  • Establish and monitor performance metrics

  • Collaborate with Sales and Parts Departments to optimize dealership performance

  • Ensure a high level of customer satisfaction and CSI performance

  • Oversee management, pricing strategies, and Service processes DMS R&R

  • Maintain strong relationships with Ford representatives and adhere to OEM standards

Qualifications
  • Proven experience as aService Manager or assistant manager in an automotive dealership

  • Ford dealership experience strongly preferred

  • Track record of achieving high sales volume and profitability

  • Strong leadership, coaching, and team-building skills

  • Excellent communication, organizational, and decision-making abilities

  • Ability to lead in a fast-paced, performance-driven environment

Compensation & Benefits
  • $160,000 – $250,000++ annual earning potential
    (base + performance incentives)

  • Full benefits package
    (medical, dental, vision)

  • 401(k)

  • Paid time off and holidays

  • Long-term career growth with a stable, reputable 24 franchise dealer group

Why Join Us
  • Competitive compensation at the top of the market

  • Strong inventory and brand recognition with Ford

  • Supportive ownership and leadership team

  • Opportunity to make a significant impact and grow with the dealership

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