Head of Customer Success & Growth Strategy
Job in
Somerville, Middlesex County, Massachusetts, 02145, USA
Listed on 2026-08-26
Listing for:
Vector
Full Time
position Listed on 2026-08-26
Job specializations:
-
Management
Corporate Strategy, General Management, Client Relationship Management
Job Description & How to Apply Below
Vector is seeking a Head of Customer Success to lead the post-sale journey, from onboarding to expansion, ensuring measurable pipeline impact. This hands-on leader will build the CS function from scratch, establish health indicators, and partner with Sales, Marketing, Product, and Ops to maximize customer value.
The role emphasizes strategic oversight, customer advocacy, and scalable processes with equity and growth opportunities in a venture-backed environment.
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