Project Assistant - Kreyol

Statement of Duties

The Project Assistant – Kreyol staff will assist the Kreyol language team in fulfilling its mandate to serve as a bridge between the City of Somerville and the Kreyol-speaking community. This includes assisting in the development of programs, aiding with event planning and information dissemination, connecting community members to needed services and civic engagement opportunities, and delivering exceptional service to neighborhoods and residents of Somerville.

The Project Assistant – Haitian Creole staff will gain valuable professional experience working in local government and will get to interact with city officials and civic leaders in Somerville.

The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

● Reports directly to the Kreyol Services Coordinator

● Under the guidance and supervision of the Kreyol Services Coordinator:

• Supports community outreach efforts by sharing vital information, programming, and services with the Kreyol-speaking community.
• Aids Kreyol-speaking residents in the completion of surveys to capture experiences and feedback, and in the completion of applications to connect residents to services and programming.
• Connects with community agencies serving residents, schools, and houses of worship to learn about available resources and to help create spaces for the community to participate.
• Participates in events sharing City information and connecting residents to services and programming.
• Assists residents via telephone or in person to navigate available services and programs.
• Assists in recruitment efforts to increase the participation of Somerville’s immigrant and refugee residents in the City of Somerville’s committees, commissions, task forces, focus groups, among others.
• Conducts research; performs public outreach, participates in community meetings and other events organized by the City and partner organizations.
• Provides direct constituent service triage.
• Conducts data entry.
• Assists with planning, attending, and executing events.
• Works with various internal and external offices and stakeholders at special events.

● Attends staff meetings and trainings, as requested.

● Maintains the highest standards of confidentiality.

● May require weekend and holiday hours in order to maximize engagement with the community.

● Demonstrated commitment to developing their professional and interpersonal skills.

Education and Experience:

One (1) or more years of directly relevant experience working with a government entity or non-profit organization and engaging with vulnerable populations. Must be 16+ to apply.

Knowledge, Abilities and Skill

Knowledge: Strong commitment to social justice. Proficient in all Microsoft Office Suite, including Outlook email. Knowledge of community agencies and resources. Openness to mentorship and a mindset for equity and social justice.

Ability: Ability to work independently and within a multicultural team. Creative and analytical thinking. Ability to use social media platforms.

Skills: Strong interpersonal, communication, and teamwork skills. Must be a fluent speaker and writer of Haitian Kreyol. Acceptable English skills (or better) for written communications required (must be able to communicate effectively in English in writing, but a moderate level of errors is acceptable). Strong writing skills and attention to detail. Assessment and problem-solving skills. Demonstrated organizational and time management skills.

The work environment…