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Renewals Specialist: Drive Retention & Upsell; Software
Job in
Somerville, Middlesex County, Massachusetts, 02145, USA
Listed on 2026-08-30
Listing for:
smartbear
Full Time
position Listed on 2026-08-30
Job specializations:
-
Sales
Customer Success Management
Job Description & How to Apply Below
Smart Bear, headquartered in Somerville, MA, is hiring a Renewals Specialist to build enduring relationships with customers, acting as their trusted advisor and driving retention for Smart Bear products. In this role you will engage customers to maximize license utilization, onboard successfully, and identify upsell opportunities across our software portfolio, contributing to growth.
The ideal candidate has 1–2 years in a customer-facing role with strong communication and analytical skills, and a
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