Community Life Service Coordinator Part-Time

Location Kent Street Part Time 2 days per week About The Community Builders TCB Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where all people can thrive About Community Life Community Life is TCBs place based model that provides stable housing as a platform for residents and neighborhoods to achieve success TCB communities are places of innovation that address some of the most significant challenges facing low income populations We engage residents in creating programs and build strategic partnerships with local stakeholders to maintain stable housing and create pathways to opportunities in six key practice areas youth development education workforce development health asset building and community engagement Position Description Reporting to the Community Life Senior Manager the Community Life Service Coordinator SC develops and coordinates support services for residents of the mixed income apartment community The Service coordination will ensure resident and community success through close work with TCB property management team and local community partners The SC will work one on one with residents to assist them in achieving housing stability The SC is an integral part of the housing and property team and plays a critical role in the overall positive culture of the property for the enjoyment of its residents and the respect of its neighbors Housing stabilization is the area of focus that will be delivered through referrals to quality local partners on site programing and individual coaching The goal is to have families stable in their housing and to connect them to local opportunities in the areas of education workforce development financial education asset building and health In addition community engagement and community building activities will be essential in order to create a sense of community and initiate a gateway to other support services The SC will work with each family to create a housing stability success plan that will guide the support interventions and referrals needed by the familyindividual The familyindividual success plans ensure a resident centered approach to delivering resident services In addition the SC in collaboration with the Community Life HUB team will track performance measures administer the annual survey develop a Community Success Plan and evaluate effectiveness of the partnerships to impact outcome measures This is a 5 day per week in person role Essential Functions Develop strategic partnerships with local service providers to bring on site programs or provide referral to off site program and services in the following CL outcome areas workforce development financial and housing stability

Develop and implement a plan to support individualsfamilies with lease violations including housekeeping violations

Participate in unit inspections as requested by Property Management Build positive relationships in the community to build capacity and maintain current partnerships to ensure resources are available

Monitor residents housing stability on an ongoing basis and provide mediation services between residents and Property Management should there be any issues maintenance request late rent or conflict of any kind Provide case management and supportive services to residents to ensure they understand the lease requirements to avoid lease infractions to remain in compliance with the terms of their lease

Conduct home visits to residents on a weekly monthly or as needed basis

Coordinate with other agenciespartners services to be delivered to residents in need of rent and utility assistance

Assess issues related to late rent payment and develop a plan to address the barriers for on time rent payment

Assist in administering the Community Life Questionnaire annually to residents

Conduct welcome orientations for new residents

Manage administrative tasks required for securing and executing contracts or Memorandum of Agreements with providers and partners to carry out on site programming

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