Revenue Reconciliation Analyst

Job Overview:
Pay Range: $41.95hr - $46.95hr Requirement/Must Have:
College degree required with a BA/BS in Finance, Accounting, Supply Chain, or Business preferred. 2+ years of career experience required. Experience working in a highly matrixed, global organization is critical for success. Proficiency level with MS Office Suite including Excel vLookups and pivot tables. Strong collaboration skills and ability to influence without authority. Demonstrated analytical and problem-solving experience. Ability to manage multiple priorities and work independently.

Strong verbal and written communication skills. Excellent organizational, time management, and follow-up skills. Responsibilities:
Manage revenue reconciliation account management for customers, including investigation, analysis and timely resolution of customer deductions/claims. Provide superior customer service by building collaborative relationships with external customers and internal business partners. Gain in-depth knowledge of customer business practices and internal policies/requirements. Partner with accounts, reverse distribution, logistics, sales, finance and other key stakeholders on complex issue, analysis and development of customer specific action plans.

Lead initiatives to minimize deductions and implement process improvements that lead to achievement of organizational and individual account goals. Utilize process excellence tools and technology to identify account revenue trends. Utilize Microsoft applications such as Excel, Power Point, and Word as well as business applications such as SAP, Business Warehouse, and Comet. Prepare and effectively present information in various settings and across organizational levels.

Ensure duties are carried out in compliance with all company, local, state and federal regulations and guidelines including FDA and DEA. Proactively manage deductions/disputes to meet metrics and goals through integration with logistics, sales and finance partners. Manage all debit and credit transactions while following documented processes and procedures to ensure compliance standards and approvals are met. Maintain customer accounts according to set department policies, procedures, best practices, audit controls, national policies and SOPs.

Manage and direct requests and inquiries from internal and external business partners. Learn and utilize new technology to drive root cause analysis and problem resolution relating to individual/team metrics. Assist in internal/external audits and maintain audit readiness, including gathering data for audit requests. Identify and implement innovative solutions through analytics and various project management methodologies. Drive process improvements that impact deduction management and dashboard measures.

Participate and lead customer specific initiatives. Serve as subject matter expert within functional area with end-to-end responsibility for account portfolio. Participate and lead team meetings and decision making. Complete all assigned compliance training requirements. Nice to Have:
Experience in Customer Service, Accounts Receivable, or Supply Chain related fields of Order Management, Reverse Distribution/Logistics, and/or Distribution. LEAN/SIX SIGMA / APICS training, certification, or equivalent experience. Working knowledge of SAP and/or Business Workplace (BW). Knowledge of SOX, GCC, and/or GMP requirements. Finance knowledge and/or work experience in accounts receivable, deduction management, or collections.

Skills:

Microsoft Excel. PowerPoint. Microsoft Word. SAP. Business Warehouse. Comet. vLookups. Pivot tables. Deduction Management. Revenue Reconciliation. Root cause analysis. Qualification And

Education:

BA/BS in Finance, Accounting, Supply Chain, or Business. Benefits:
Our Benefits Include:
Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career…