Sr Account Supervisor Healthcare Vertical

WHO WE ARE:

BNO, a dynamic, full-service creative marketing, advertising & public relations agency headquartered in Somerville NJ, with offices in Philadelphia, PA and St. Petersburg, FL, is looking for an incredibly talented and motivated healthcare/pharma Client Service Professional eager to learn and develop their career, while supporting a growing base of creative branding work for our Fortune 500 clients in our Healthcare Vertical.

With 44+ years in the communications business, we’ve had conversations with some of the most visionary humans on the planet…scientists, inventors, artists, and CEOs. We listened. And we learned….A LOT! We believe in the power of a progressive mindset coupled with endless curiosity. If this way of thinking excites you as much as it does us, then we want to hear from you.

This role focuses heavily on working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines. It requires an effective communicator: someone who can motivate others while understanding and responding to their needs and concerns.

This role involves meeting and working with many different people. The person in this position must be friendly and genuinely interested in the needs of others, whether that's managers, team members, customers, or the company itself. You must have a persuasive, knowledge-oriented mindset and be able to easily communicate the company's recommendations, policies, programs, and systems. Expect a faster-than-average pace of work for this position.

Detailed work is another major focus of the job; these details need to be handled quickly, correctly, and efficiently. As this role often focuses on building and maintaining relationships with others, it's important to articulate the details effectively when working with others. If the role involves managing people, you must be able to follow up carefully, closely, and cheerfully to maintain the quality of the work and relevant relationships.

Any necessary corrections should be made in a constructive, supportive manner.

Given timeliness is an important factor in this role, your work must be done quickly and correctly. In general, this is a position where guidelines, structure, and established policies must be followed fairly closely while working with or for others.

If you find challenging problems thrilling to solve and have a deep love for planning and client relations, keep reading.

• Ability to think big while never losing sight of details.
• Ability to work in a fast-paced environment, managing several projects simultaneously.
• Act as the daily point of contact for healthcare/pharma clients, maintaining regular communication and providing updates on campaign progress.
• Develop and implement comprehensive patient healthcare marketing strategies, including digital campaigns, patient outreach, provider communications, and awareness initiatives
• Strategic planning, day-to-day account management, and the ability to coordinate cross-functional teams to deliver results.
• Lead clients and co-workers through planning sessions as an effective communicator able to stimulate and motivate both client and co-workers
• Must be highly organized and comfortable working within established structure, policies and guidelines
• Develop and maintain strong, long-term relationships with clients, understanding their business needs and marketing objectives.
• Identify opportunities to expand client relationships by offering additional marketing services, identifying unmet needs, or pursuing innovative healthcare marketing solutions.
• Clearly define scope of digital and social campaigns and projects while being able to articulate…