Retail Sales Associate

Universal Lacrosse is looking for a Retail Sales Associate to provide excellent customer service during weekday daytime hours.

• Candidates with strong communication skills who can make customers feel welcome in our store will stand out.
• You will help identify customer needs and answer questions about our products.
• A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
• Ultimately, you will ensure that customers leave our store satisfied.
• Lacrosse experience is a plus, but not mandatory.

• Greet and direct customers.
• Provide accurate information (e.g., product features, pricing, and after-sales services).
• Answer customers’ questions about specific products/services.
• Ensure racks are fully stocked.
• Inform customers about discounts and special offers.
• Provide customer feedback to the Store Manager.
• Stay up-to-date with new products/services.

• Proven work experience as a Retail Sales Representative, Sales Associate, or similar role (Preferred but not required).
• Understanding of the retail sales process.
• Basic math skills.
• Excellent communication skills, capable of building trusting relationships.
• Ability to perform in fast-paced environments.
• Flexibility to work various shifts.
• High school degree or currently enrolled in high school.