Bilingual Spanish Field Service Technician

Overview

Company Description
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our global workforce is dedicated to capturing audience engagement with content wherever and whenever it’s consumed. We are at the forefront of the media revolution and pursue excellence, perseverance, and impact together.

We enable your best to power our future.

As a Nielsen Field Service Technician, you will establish and maintain long-term relationships with assigned Nielsen Families/Households while installing Nielsen measurement equipment in newly assigned Nielsen Families/Households.

Candidates must be Fluent in Spanish and reside in the San Ramon/Sonoma area to be considered for this position.

What are the

Qualifications:

• Must be able to read and write in English
• Ability to bend and lift television sets
• Some technical skills which may include: previous experience with consumer electronics, software systems, and networking knowledge
• Superior customer service skills
• Organizational and time management skills
• Identify problems and troubleshoot data/equipment
• Minimum High School Diploma/GED OR 2+ years equivalent work experience
• Must have a valid Driver’s License

Associate must be willing and able (with or without reasonable accommodation) to be outside in all weather conditions, year-round, going door-to-door into people’s homes.

• Be able to navigate stairs, elevators, walkways and driveways (paved and unpaved) and a wide variety of entrances into people’s homes
• Willing and able to interact with people for several hours in their home, regardless of the location or condition of their home. This may include homes with pets, dust, odors, or other irritants, and homes in varying states of cleanliness or disarray

• Travel locally for up to 50% of the time
• Driving up to 8 hours per day
• Standing up to 6 hours per day
• Kneeling up to 2 hours per day
• Ability to climb stairs
• Ability to walk half a mile
• Ability to work in all seasons and inclement weather
• Ability to lift up to 30 lbs

Enabling your best to power a better media future. Our comprehensive benefits package includes health & wellness plans, 401(k) retirement with Nielsen matching, a generous paid time off policy, company-provided car for those who qualify, and eligible discretionary incentive/bonus. The program is designed to be inclusive for all employees and families, recognizing performance and role requirements.

The estimated salary range for a new employee is provided for guidance and may be adjusted based on geographic location and individual circumstances, such as experience, training, and certifications.

Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class.

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, Linked In, or email with a  domain. Be cautious of outreach claiming to be from Nielsen via other platforms or personal addresses. Verify that email communications come from an  address. If unsure about a job offer or communication, contact Nielsen through our official website or verified channels.