Hospitality Host​/Matre'd

The Donum Estate is renowned for its commitment to excellence in the cultivation of premier vineyards and the production of premium wines, deeply rooted in sustainability and respect for nature and community. Located in the picturesque Sonoma County, The Donum Estate seeks to enhance its legacy through innovative practices, while fostering a culture of respect, teamwork, and continuous improvement.

The Donum Estate is currently seeking a dynamic and experienced Hospitality Host/Maitre’d to join our team. The role is a hybrid of greeter (Maitre’d) and wine educator, reporting directly to the director of Hospitality.

• Greet and welcome guests to The Donum Estate. Manage all seating and arrivals on the Tock Reservation system as guests arrive.
• Host guests for an educational and memorable visit to the estate, creating memories through storytelling and sharing knowledge of winemaking and viticulture techniques.
• Strive to create and cultivate meaningful relationships with members and guests through approachable, friendly interaction.
• Drive membership and wine sales; hosts are evaluated on wine sales, membership sign‑ups, and Donum’s core behaviors of Belief, Teamwork, and Excellence.
• Create and maintain a guest‑oriented environment focused on building relationships and loyalty.
• Be well‑versed and passionate about wine and art, continually learning about the wine industry, farming, production, and art to build rapport and educate guests and members.
• Input orders and maintain guest notes accurately and timely through the CRM system.
• Maintain a clear understanding of The Donum Estate—wine, vineyards, winemaking, art, community, and values.

• Excellent interpersonal and organizational skills with impeccable attention to detail.
• Focused, driven to deliver excellence in every regard.
• Highly goal‑oriented, possessing tenacity, prioritization, agility, and perseverance to achieve and exceed goals and expectations.
• A thoughtful, creative, analytic mindset and approach.
• Strong written and verbal communication skills.
• Positive, professional, and courteous demeanor in challenging situations.
• Proactive anticipation of needs and challenges, communicating thoughtfully.
• Solid wine knowledge.
• Must be over 21 years old.
• Hold a Responsible Beverage Certificate.
• Hold a Food Handler Certification.
• Must be able to work weekends and holidays.
• Valid driver’s license to drive RTVs.

• Ability to stand and walk for extended periods of time.
• Occasional bending, kneeling, and lifting up to 50 lbs.

• Work is performed both indoors and outdoors, including summer and winter conditions. Able to stand and walk throughout the day.
• Frequent interaction with winery colleagues, external service providers, and vendors.

Salary Range: $20–$30 per hour depending on experience.

• 401(k) with matching
• Medical, Dental, Vision coverage
• Company‑paid Long‑Term Disability, Life & ADD insurance
• Vacation and other voluntary benefits
• Employee discounts

• 8‑hour shift
• Weekends and holidays required

• Opportunities for gratuity, wine club sign‑ups, and additional bonus for meeting monthly sales and wine club goals.

• On‑site at The Donum Estate, Sonoma, CA

The Donum Estate is an equal opportunity employer committed to diversity and inclusion in the workplace. We welcome applicants from all backgrounds and believe in the power of diversity to enhance our community, culture, and the wines we produce.

Pay Transparency Disclosure:
The base pay range offered for this position represents what we reasonably expect to pay, though actual compensation will depend on job‑related factors such as qualifications, skills, experience, education, location, and market alignment. The Donum Estate reserves the right to modify the range in the future.

For more information about The Donum Estate, please visit our website: