Collections Specialist

COLLECTIONS SPECIALIST | South Bend, IN About the Company & Opportunity

• A well‑established South Bend, IN company is seeking a dependable and results‑driven Collections Specialist to join their accounting team.
• This Collections Specialist role focuses on maintaining healthy cash flow by monitoring accounts receivable, contacting customers for payments, and resolving billing discrepancies.
• The company prides itself on its long‑term staff, supportive management, and strong reputation in the community.
• Perfect for a motivated Collections Specialist who enjoys communication, organization, and building positive customer relationships.

• Respected Local Employer – Trusted South Bend organization known for growth, stability, and great workplace culture.
• Independent, Hands‑On Role – The Collections Specialist will manage their own portfolio of accounts with clear performance goals.
• Collaborative Team – Work alongside accounting and customer service to resolve payment and billing issues efficiently.
• Growth Potential – Opportunity to expand into AR or Credit Analyst roles as the company continues to grow.

• Manage assigned customer accounts to ensure timely payments and maintain low delinquency rates.
• Contact customers via phone and email to collect outstanding balances and secure payment commitments.
• Research and resolve billing or payment discrepancies promptly.
• Prepare and maintain accurate aging reports, payment logs, and collection notes.
• Collaborate with sales, AR, and customer service teams to resolve account disputes.
• Recommend credit hold actions when necessary based on payment performance.
• Provide weekly updates on aging and collections metrics to management.

• 2+ years of collections, accounts receivable, or credit management experience.
• Strong communication, problem‑solving, and negotiation skills.
• Proficiency with Excel and accounting software (SAP, Epicor, Net Suite, or Quick Books preferred).
• Detail‑oriented and organized with the ability to manage multiple priorities.
• Dependable, self‑motivated, and professional in all customer interactions.

Location: South Bend, IN

Schedule: Full‑time, Monday–Friday

Compensation: $45,760–$56,160 annually

to apply online.