Accounts Receivable Specialist

Accounts Receivable Specialist

Full Time, South Bend, IN, US

BASIC FUNCTION
:
The Accounts Receivable Specialist is responsible for executing all aspects of the accounts receivable function, including credit, invoicing/billing, collections, and cash applications. This role partners cross‑functionally with sales, management, and customers to optimize cash flow, maintain accurate receivable balances, and support effective credit management. A continuous improvement mindset and strong attention to detail are essential.

• Process and administer all customer payments, including electronic deposits and checks, ensuring accurate and timely recording.
• Prepare and reconcile daily cash deposits and supporting documentation.
• Generate and distribute customer invoices using appropriate billing methods and contractual requirements.
• Manage cash application processes, including research and resolution of unapplied or misapplied payments.
• Utilize Wide Orbit Central portal to manage online payments and customer payment plans.
• Monitor accounts receivable aging and proactively execute collection efforts to minimize past‑due balances.
• Investigate and resolve customer account discrepancies in collaboration with sales and clients.
• Prepare and process adjustments, credits, and write‑offs in accordance with company policy.
• Maintain accurate customer account records in Wide Orbit, including billing terms, credit status, and contact information.
• Prepare AR reporting to support management oversight of receivables portfolio.
• Perform reconciliation of AR subledger to the general ledger and investigate variances.
• Assist in the evaluation of bad debt reserves and provide supporting analysis as needed.
• Support the development and maintenance of AR policies, procedures, and internal controls.
• Cross train to perform accounts payable duties.
• Other duties as required.

Required:

• 3+ years of accounts receivable experience, including AR portfolio management
• Experience with credit, collections, and analytical reporting
• Ability to communicate effectively with internal and external stakeholders
• Demonstrated ability to develop or improve processes and procedures, with proficiency leveraging technology

Preferred:

• Bachelor’s degree in Accounting, Finance, or Business
• Experience with Wide Orbit

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to see, talk or hear. The employee frequently is required to use hands or fingers.

This position is performed in a seated upright position. The employee is occasionally required to stand, walk, sit, stoop, reach with hands and arms, and lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.