Billing Coordinator

THE

JOB DESCRIPTION:

The Billing Coordinator reports directly to the President. This position coordinates Accounts Receivable activity related to the handling of project time and material charges and requires significant attention to details skills, as well as the ability to calculate/process numbers, generate reports, find discrepancies, and revenue-generating opportunities.

The duties and primary responsibilities below are intended to describe the general content and requirements of this job and are not intended to be an exhaustive statement of duties.

• Work with Accounting staff and Service/Project Managers to obtain invoicing approvals and to ensure accuracy of invoicing and revenue recording
• Coordinate with functional teams as needed to request information if missing for invoicing
• Accurately prepare Invoices, waivers and any other required documents in a timely manner.
• Distribute invoices via mail, email or electronically thru 3 rd party ERP systems as required by client.
• Ability to navigate third-party billing platforms
• Maintain accurate paper and electronic files for customer invoices and statements
• Manage open work orders to ensure timely billing and closeout
• Provide excellent customer service while responding to client inquires and working to resolve invoice discrepancies in a professional and efficient manner
• Works closely with the collections team to resolve billing disputes
• Create and maintain work order files - both electronic and physical file folders
• Generate reports for accounting staff, business stakeholders, and clients on accounts receivable invoice status
• Build and maintain relationships with client finance teams; work to generate additional revenues where appropriate
• Create and maintain a Standard Operating Process and Procedures document for invoicing and related work activity
• Other duties as required and/or assigned

• High school diploma or GED (college coursework/degree in Accounting or Finance preferred)
• Ability to use a computer including Microsoft Office (Word, Excel)
• 3+ years previous accounting or accounts receivable-specific job duty experience, (experience using construction/service focused accounting systems preferred)
• Strong interpersonal and verbal and written communications skills and ability to maintain relations with both internal and external stakeholders
• Solid administrative skillset including extensive experience in office technology (fax, copier, computers )
• Flexibility and willingness to accept changes in priorities as necessary
• Ability to work alone and within a team setting

Martell Services Group is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal opportunity employer and committed to creating a welcoming and diverse environment. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws.

Martell Services Group makes hiring decisions based solely on qualifications, merit, and organizational needs.