Administrative Assistant

Duties

• Responds to clients' phone, email, and in-person requests for appointments; manages appointment calendar for all clinicians; creates and maintains confidential files for all clients.
• Handles meeting logistics, assists in creating and maintaining data sets, handles general office filing, copying, faxing, mail, and correspondence.
• Coordinates other client-related daily office functions, including the management of office supplies; maintains a professional and comfortable office environment.
• Supports the Center Director in the management and completion of external requests and deliverables.
• Responds to a variety of clinical situations, requests, and crises, securing the help of counselors when needed.
• Independently answers standard questions regarding services and policies such as services offered, eligibility requirements, intake procedures, and confidentiality.
• Refers students, parents, faculty, and staff to appropriate resources within the Center, other Pepperdine departments, and community providers.
• Serves on the Residential Emergency Response Team, where members facilitate services and safety for students on campus during major emergencies.
• Performs other duties as assigned.
• Upholds University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Required:

• Bachelor's degree.
• Three or more years as an Administrative Assistant.
• Excellent critical thinking skills.
• Ability to establish and maintain cooperative working relationships with (CC and University) staff and Pepperdine faculty.
• Ability to work under pressure.
• Ability to manage frequent interruptions and distractions while maintaining professional composure.
• Facility for organizing and prioritizing multiple and changing tasks to ensure timely deliverables, maintain a smooth process flow for students, clinicians, and other constituents.
• Excellent written and verbal communication.
• Appropriate handling of sensitive matters while maintaining confidentiality and privacy.
• Skillful utilization of resources.
• Genuine commitment to being punctual and maintaining an excellent attendance record.
• Willingness to ask for assistance from other staff.
• Willingness to learn new systems and software.
• Must have a personal faith in Jesus Christ, be actively involved in a local church, and demonstrate support for the Christian mission of the University -- seeking to help students develop lives of purpose, service, and leadership.

Preferred:

• Experience in a mental health or medical environment, where providers and clients interface, and transactions contain confidential content.
• Expertise with G Suite (Mail, Calendar, Drive, Documents);
  Skilled with Microsoft Office suite (Word, Excel, Powerpoint);
  People Soft.

This is a Regular, Nonexempt, 40 hour per week position.

Expected Pay Range: $23.61 - $26.00 per hour

The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.

Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law. Pepperdine is committed to providing a work environment free from all forms of unlawful discrimination and harassment. Engaging in unlawful discrimination or harassment will result in appropriate disciplinary action, up to and including dismissal from the University.

Pepperdine is religiously affiliated with the Churches of Christ. It is the purpose of Pepperdine to pursue the very highest employment and academic standards within a context that celebrates and extends the spiritual and ethical ideals of the Christian faith. While students, faculty, and staff represent many religious backgrounds, Pepperdine is permitted under applicable law and reserves the right to seek, hire, and promote persons who support the goals and mission of the institution, including the right to prefer co-religionists who support Pepperdine's Christian mission.

Qualified individuals should be able to show respect for workplace differences, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for students, faculty, staff, and guests; safeguarding key University assets including people,…