Front Desk​/Business Office Assistant

The Business Office position will coordinate office activities and operations while providing clerical and administrative support to management.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

1. High school diploma or equivalent required;
Associates degree in office administration or related field preferred.

2. At least three years of administrative and clerical experience required.

3. Excellent verbal and written communication skills.

4. Excellent organizational skills and attention to detail.

5. Excellent time management skills with a proven ability to meet deadlines.

6. Strong supervisory and leadership skills.

7. Ability to prioritize tasks and to delegate them when appropriate.

8. Ability to function well in a high-paced and at times stressful environment.

9. Basic understanding of how to operate standard business equipment.

10. Proficient with Microsoft Office Suite or related software.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

a. Directs office activities and functions to maintain efficiency and compliance with company policies.

b. Assists clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.

c. Prepares agendas, makes travel arrangements, and maintains calendars for senior management.

d. Oversees telephone services, email correspondence, and mail distribution.

e. Maintains office supplies inventory.

f. Maintains records, documentation, and files, particularly more complex or sensitive files such as employee files.

g. Performs other related duties as assigned.

h. Consistent phone coverage and door concierge.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.

1. The work environment is warm, well-lighted, open and subject to interruptions.

2. Exposure to blood, body tissue of fluids.

3. Exposure to hazardous waste materials, dust, and loud or unpleasant noises.

4. Need to interact with staff members and resident from varying socioeconomic, ethnic, cultural, and educational backgrounds.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

1. Ability to endure prolonged walking, sitting, standing, use of pulling, bending, and stooping movements.

2. Ability to adapt to changes in daily work hours and schedule.

3. Ability to handle stressful situations with residents, families, and staff.

4. Ability to lift/carry a minimum of fifty (50) pounds.

5. Ability to push/pull a minimum of fifty (50) pounds.

6. Ability to perform tasks which require arm-hand steadiness.

7. Ability to walk and stand for prolonged periods of time through duration of shift(s).

8. Ability to squat, climb stairs, reach above shoulders, twist, bend, and kneel repeatedly through duration of shift(s).

9. Ability to hear normal sounds within background noise.

10. Ability to speak clearly and make self understood.

11. Ability to keep attention on task if routinely interrupted.

12. Ability to understand a variety of concepts/approaches.

13. Ability to remember tasks/assignments for a full shift.

14. Ability to work beyond regularly scheduled shift (overtime) when necessary.