Assistant Director of Recruitment and Admissions

The purpose of this position is to execute the primary functions of the Office of Student Services related to the tasks associated with admissions, recruitment planning and organization, and office management, collaborating with the senior director and director of recruitment and program relations in providing full-service recruitment and admissions services to prospective applicants and students to the School of Public Policy and administrative office management of the Office of Student Services.

• Admissions: Oversee and manage the full application and admissions process from initial inquiry through enrollment. Create, organize, and maintain student application files; ensure accurate and timely entry of applicant information into CRM and People Soft; and follow up on recommenders and missing application materials to complete files for committee review. Collaborate with the admissions and scholarship committee to schedule, coordinate, and facilitate applicant reviews, provide required documentation, and ensure compliance with established procedures.
  
  Maintain and update applicant checklists, monitor admissions progress, and proactively resolve incomplete files. Deliver high-touch, student-centered service by providing timely communication, guidance, and support throughout the admissions process, responding to inquiries and resolving issues. Prepare admissions reports, metrics, and recommendations for senior leadership to support strategic decision-making. Lead recruitment and admissions initiatives, manage stakeholder communications, and identify opportunities to improve admissions processes.
  
  Ensure the timely distribution of acceptance packets, deposit notifications, denial letters, and other applicant communications, and manage communications with prospective students, applicants, and admitted or denied students throughout the admissions cycle. Maintain admissions documents and systems, including People Soft queries, Historical Submitted/Completed/Admit/Intent charts and graphs, Admit reports, and Admission Rubric Scoring sheets throughout the admissions cycle. Oversee the accurate transfer of admitted student data between Salesforce and People Soft.
• Recruitment: Develop and implement comprehensive recruitment strategies that align with the school's goals and objectives. Identify target markets and develop outreach plans to attract prospective students from diverse backgrounds. Analyze market trends and demographic data to adjust recruitment strategies accordingly. Develop and maintain recruiting calendar for graduate fairs and other recruitment events; set up school visits and campus tours for interested candidates;
  
  responsibilities include recruiting students to SPP's growing presence in Washington, DC, and any other academic and professional programs created at the School of Public Policy. The recruitment strategic plan should build and maintain an enrollment based on University goals. Establish and maintain relationships with undergraduate institutions, professional organizations, and other relevant stakeholders. Represent the graduate school and travel to regional and local recruitment events, graduate fairs, and other promotional activities.
  
  Engage with alumni and current students to leverage their networks in the recruitment process. Monitor and analyze recruitment data in CRM to assess the effectiveness of various strategies including information sessions, journeys, and graduate fairs. Troubleshoot CRM issues, and analyze recruitment data to identify trends and assess the effectiveness of marketing campaigns. Use data-driven insights to refine recruitment tactics and improve outcomes.
• Office Management: Manage the administrative functions of the Office of Student Services, including reconciling all departmental credit card statements, ordering all business cards, managing inventory, setting up mailings for the Office of Student Services-including GRE list pulls, developing and maintaining files, answering phones by fielding prospective student, applicant, and current student questions; and assisting all "walk-ins," maintaining appointment calendar and planning travel (as necessary) for the director of recruitment and program relations.
  
  Pay all invoices and act as the primary point of contact for the University Cashier's Office and process cash and check deposit transactions. Maintain clean and organized office areas, including the student resource room and relevant conference room space, and replenish recruitment supplies. Provide a welcoming reception to all current students at all times.
• Enrollment: Partner with the Office of International Student Services (OISS) for F-1 Visa processing and requirements to ensure that students are in compliance with federal immigration requirements. Oversee orientation management onboarding for new students and Ensure all newly admitted students are ready for matriculation and enrollment and smoothly transition to the School of Public Policy. Regularly report…