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CX Strategy Lead for Live Expert Services
Job in
South Bend, St. Joseph County, Indiana, 46626, USA
Listed on 2026-08-22
Listing for:
Intuit
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
Marketing Strategy
Job Description & How to Apply Below
Intuit is seeking a Customer Experience Strategist to shape the expert-assisted onboarding experience for Quick Books Live. You will define the strategy and end-to-end experience, partnering with Product, Marketing, Sales, and Service Delivery to align customer outcomes with business goals.
Bring 6–8 years in CX strategy or related fields, with a Bachelor’s degree (MBA preferred). Use design thinking and analytics to drive improvements, scale solutions, and deliver measurable impact.
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