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On-Site Customer Care Specialist — Service & Solutions
Job in
South Bend, St. Joseph County, Indiana, 46626, USA
Listed on 2026-07-30
Listing for:
The Reinalt-Thomas Corporation
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
The Tire Rack in South Bend, IN is seeking a Customer Care Specialist I to handle calls, emails, and chat, delivering accurate product and policy information while resolving inquiries promptly. This on-site role requires a customer-first mindset and strong communication in a fast-paced environment.
You'll document interactions in the AS400 system, process orders, returns, and refunds per policy, and coordinate with internal teams to ensure smooth service.
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