Evening Receptionist

Location: Southfield Village | Greencroft Communities

Pay: $13.88–$17.73 per hour

Schedule: Monday, Wednesday, and Friday | 4:00 PM – 7:00 PM

Are you a friendly, organized person who enjoys helping others? Join the team at Southfield Village, where you'll be the welcoming face of our community for residents, families, visitors, and team members. This part-time evening position is perfect for someone who enjoys customer service, working in a collaborative environment, and making a positive first impression every day.

At Greencroft Communities, we are guided by our CROFT Values:

• Creativity – Finding innovative ways to serve others.
• Respect – Treating every person with dignity and compassion.
• Openness – Communicating honestly and embracing new ideas.
• Fairness – Acting with integrity and consistency.
• Teamwork – Working together to provide exceptional service.

If these values describe you, we'd love to meet you!

As our Evening Receptionist, you’ll help ensure our campus runs smoothly while creating a warm and welcoming experience for everyone who visits or calls.

• Greet and welcome residents, families, guests, and vendors.
• Answer and direct incoming phone calls professionally.
• Provide excellent customer service and assist visitors with questions or directions.
• Perform general clerical and administrative support duties.
• Prepare mailings and assist with office projects as assigned.
• Maintain a clean, organized, and professional reception area.
• Communicate effectively with residents, families, and fellow team members.
• Protect resident privacy and maintain confidentiality.
• Support a positive, team-oriented work environment.

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Basic computer proficiency.
• Ability to multitask, stay organized, and pay close attention to detail.
• Professional, dependable, and able to remain calm in a busy environment.

• College coursework or degree.
• Experience working with older adults.
• Previous receptionist, administrative, or customer service experience.

• Ability to sit, stand, walk, and use a computer throughout the shift.
• Ability to occasionally lift up to 25 pounds.
• Frequent use of hands for typing, filing, and answering phones.

At Southfield Village, you’ll become part of a mission-driven team dedicated to enriching the lives of older adults. We value every team member and believe that creating a welcoming environment starts with the people who greet our residents and visitors each day.

If you’re dependable, friendly, and enjoy helping others, we’d love to have you join our team.