Office Manager

Office Manager – Lovan Family Dental Solutions

At Lovan Family Dental Solutions, our mission is to provide exceptional dental care while creating a welcoming, positive experience for every patient who walks through our doors. We are seeking an experienced and motivated Office Manager who is passionate about leadership, patient care, team development, and helping a dental practice thrive.

If you are a strong dental administrative leader who enjoys building relationships, improving processes, and creating a high-performing team environment, we would love to meet you.

Monday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)

Tuesday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)

Wednesday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)

Thursday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)

Friday: OFF

Quarterly bonus potential of up to $700

Medical, Vision, and Life Insurance

401(k) (subject to eligibility)

Employee dental treatment discounts

Paid Time Off and 9 paid holidays

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Scrub allowance

Continuing Education allowance

Licensure and certification reimbursement

High school diploma or equivalent

Minimum 5 years of dental administration experience

Previous experience managing and developing a team

Strong knowledge of dental operations, insurance, treatment coordination, and patient financial processes

Ability to partner with doctors and leadership teams to achieve practice goals

Knowledge of federal and state employment regulations

Proficiency with Microsoft Office, dental practice management software, and standard office technology

Excellent communication, organization, and problem-solving skills

Ability to maintain professionalism in stressful situations

Strong conflict-resolution skills and the ability to build trust with patients and team members

Ability to prioritize multiple responsibilities while maintaining confidentiality

At Lovan Family Dental Solutions, we believe great dentistry starts with a great team. Our Office Manager plays a key role in creating a positive environment for patients and employees while helping drive the success of the practice.

As part of our team, you will have the opportunity to:

Holiday Parties and Practice events

Make a meaningful impact on patient care and team culture

Work alongside dedicated dental professionals

Grow your leadership skills and career

Be part of a practice committed to excellence and personalized care

As the Office Manager, you will oversee the daily operations of the practice while partnering with the doctor and leadership team to create an exceptional patient experience and support practice growth.

Lead, coach, and support the administrative team to achieve operational excellence

Create a positive, collaborative, and accountable team culture

Communicate practice goals, updates, and expectations effectively

Assist with recruiting, interviewing, hiring, and onboarding new team members

Train team members and support ongoing professional development

Partner with leadership on performance evaluations, coaching, and performance improvement plans

Oversee all aspects of the patient experience, from scheduling through financial coordination

Ensure exceptional customer service and patient satisfaction

Manage appointment scheduling, patient records, insurance coordination, billing, and collections

Address patient concerns and resolve complaints professionally and efficiently

Maintain smooth daily workflow and optimize practice efficiency

Partner with accounting teams on accounts payable, accounts receivable, reporting, and budgeting

Monitor practice performance metrics and assist with achieving financial goals

Review and implement processes that support practice growth

Research vendors, supplies, and equipment purchases to ensure cost effectiveness

Maintain compliance with OSHA, health regulations, and practice policies

Maintain employee records, licensing documentation, payroll, and benefit paperwork

Ensure the office remains clean, organized, professional, and welcoming

Coordinate equipment maintenance and facility needs

Support marketing initiatives to promote continued practice growth

If you are an experienced dental leader who enjoys developing teams, improving processes, and creating exceptional patient experiences, we invite you to apply today.

Join Lovan Family Dental Solutions and help us create healthier smiles and rewarding careers every day!