Office Manager

Office Manager – Lovan Family Dental Solutions Join Our Team and Brighten Lives One Smile at a Time!

At Lovan Family Dental Solutions
, our mission is to provide exceptional dental care while creating a welcoming, positive experience for every patient who walks through our doors. We are seeking an experienced and motivated Office Manager who is passionate about leadership, patient care, team development, and helping a dental practice thrive.

If you are a strong dental administrative leader who enjoys building relationships, improving processes, and creating a high-performing team environment, we would love to meet you.

• Monday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)

• Tuesday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)

• Wednesday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)

• Thursday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)

• Friday: OFF

• Quarterly bonus potential of up to $700

• Medical, Vision, and Life Insurance

• 401(k) (subject to eligibility)

• Employee dental treatment discounts

• Paid Time Off and 9 paid holidays

• Flexible Spending Account (FSA)

• Health Savings Account (HSA)

• Scrub allowance

• Continuing Education allowance

• Licensure and certification reimbursement

• High school diploma or equivalent

• Minimum 5 years of dental administration experience

• Previous experience managing and developing a team

• Strong knowledge of dental operations, insurance, treatment coordination, and patient financial processes

• Ability to partner with doctors and leadership teams to achieve practice goals

• Knowledge of federal and state employment regulations

• Proficiency with Microsoft Office, dental practice management software, and standard office technology

• Excellent communication, organization, and problem-solving skills

• Ability to maintain professionalism in stressful situations

• Strong conflict-resolution skills and the ability to build trust with patients and team members

• Ability to prioritize multiple responsibilities while maintaining confidentiality

At Lovan Family Dental Solutions
, we believe great dentistry starts with a great team. Our Office Manager plays a key role in creating a positive environment for patients and employees while helping drive the success of the practice.

As part of our team, you will have the opportunity to:

• Holiday Parties and Practice events

• Make a meaningful impact on patient care and team culture

• Work alongside dedicated dental professionals

• Grow your leadership skills and career

• Be part of a practice committed to excellence and personalized care

As the Office Manager
, you will oversee the daily operations of the practice while partnering with the doctor and leadership team to create an exceptional patient experience and support practice growth.

• Lead, coach, and support the administrative team to achieve operational excellence

• Create a positive, collaborative, and accountable team culture

• Communicate practice goals, updates, and expectations effectively

• Assist with recruiting, interviewing, hiring, and onboarding new team members

• Train team members and support ongoing professional development

• Partner with leadership on performance evaluations, coaching, and performance improvement plans

• Oversee all aspects of the patient experience, from scheduling through financial coordination

• Ensure exceptional customer service and patient satisfaction

• Manage appointment scheduling, patient records, insurance coordination, billing, and collections

• Address patient concerns and resolve complaints professionally and efficiently

• Maintain smooth daily workflow and optimize practice efficiency

• Partner with accounting teams on accounts payable, accounts receivable, reporting, and budgeting

• Monitor practice performance metrics and assist with achieving financial goals

• Review and implement processes that support practice growth

• Research vendors, supplies, and equipment purchases to ensure cost effectiveness

• Maintain compliance with OSHA, health regulations, and practice policies

• Maintain employee records, licensing documentation, payroll, and benefit paperwork

• Ensure the office remains clean, organized, professional, and welcoming

• Coordinate equipment maintenance and facility needs

• Support marketing initiatives to promote continued practice growth