Alumni Engagement Manager; Alumni Relations Consultant

Overview

The Alumni Relations team at Indiana University South Bend fosters meaningful and lifelong relationships between alumni and the university through strategic engagement, volunteer opportunities, signature events, and philanthropic partnerships. The department strengthens alumni affinity, promotes campus pride, and supports institutional advancement through collaborative programming and outreach.

The Alumni Engagement Manager serves as a key relationship-builder and campus partner, developing opportunities that connect alumni to Indiana University South Bend in meaningful and impactful ways. This role collaborates with university departments, advancement partners, faculty, staff, and volunteers to support alumni engagement initiatives aligned with the university's mission and strategic priorities.

• Plans, coordinates, and executes alumni engagement programs, events, volunteer opportunities, and outreach initiatives that strengthen alumni connection to Indiana University South Bend.
• Builds and maintains strong relationships with alumni, campus partners, faculty, staff, and community stakeholders to advance alumni engagement goals.
• Identifies, recruits, and supports alumni volunteers for advisory groups, campus engagement opportunities, mentoring, networking, and event participation.
• Collaborates with University Advancement, Development, Career Services, Academic Affairs, Student Affairs, and campus leadership to create meaningful alumni engagement opportunities.
• Develops and implements targeted communication and outreach strategies to increase alumni participation, event attendance, volunteerism, and affinity with the university.
• Assists in planning and executing signature alumni events, networking programs, donor engagement activities, and campus traditions.
• Utilizes alumni engagement data, participation trends, and best practices to evaluate program effectiveness and recommend opportunities for continuous improvement.
• Supports budget tracking, event logistics, vendor coordination, and stewardship activities related to alumni engagement initiatives.
• Represents Indiana University South Bend at campus, community, and alumni events, including occasional evening and weekend programming.

• Plans, coordinates, and executes alumni volunteer projects, programs, and events as a leader advisor for an assigned alumni group.
• Identifies, recruits, and develops alumni to serve in key volunteer and leadership roles.
• Collaborates with other university advancement officers to engage and cultivate alumni through various initiatives.
• Conducts research and analyzes data to recommend key market priorities consistent with alumni association and institutional goals.
• Develops best practice processes and systems for increasing alumni volunteer involvement and connection with the university.
• Manages budgets; writes and edits publications and other communications.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

• Bachelor's degree in a related field.

Preferred

• Masters degree in Communications, Public Relations, Business, Marketing, Nonprofit Management, Student Affairs, or a related field

• 2 years of program development, volunteer engagement and cultivation, or budget administration.

Preferred

• Experience in alumni relations, advancement, fundraising, higher education, volunteer management, event planning, community engagement, or constituent relations.
• Experience in a higher education, nonprofit, or mission-driven environment.

• Required
• Strong verbal communication and listening skills.
• Demonstrates project management skills.
• Ability to simultaneously handle multiple priorities.
• Ability to build strong customer relationships.
• Ability to exercise initiative, work independently and effectively as a team member.

• Preferred
• Experience developing and implementing engagement programs, outreach strategies, or relationship-based initiatives.
• Experience working collaboratively with internal stakeholders, volunteers, boards, or community partners.
• Strong relationship-building and stakeholder engagement skills with the ability to connect authentically with diverse alumni populations.
• Demonstrated ability to plan and execute events, programs, or engagement initiatives with strong attention to detail.
• Strong written and verbal communication skills, including public speaking, presentation, and professional correspondence.
• Ability to build collaborative partnerships across departments and external constituents.
• Experience utilizing CRM systems, event management tools, or engagement databases to support outreach and relationship management.
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
• Ability to analyze participation trends and engagement data to inform…