Director of Student Success Initiatives
Listed on 2026-07-13
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Education / Teaching
Academic Advising & Student Services, Education Administration, School Counseling & Student Support
Director Of Student Success And Retention
The Director of Student Success and Retention provides strategic leadership, planning, implementation, and evaluation of programs and services designed to improve student persistence, retention, completion, and overall academic success. The Director collaborates across academic and student affairs divisions to advance a student-centered culture that supports holistic student development, access, inclusion, belonging, and academic achievement.
Supervision:
Supervision Received:
Vice Chancellor for Student Affairs Supervision Given:
Associate Accelerated Program (ASAP) Coordinator, Student Success Coaches, Student Success Navigator
Compensation: $60,000
Major Responsibilities
Leadership and Strategic Planning
• Develop and implement a comprehensive student success and retention strategy aligned with the college's mission and strategic plan.
• Lead institutional efforts to improve student persistence, graduation, transfer, and completion rates.
• Identify and address barriers to student success through evidence-based interventions.
• Promote a culture of student-centered service and continuous improvement.
Student Success Programs
• Collaborate with all Student Services departments on early alert systems, academic support programs, first-year experience initiatives, orientation, advising support, and student engagement activities.
• Coordinate interventions for at-risk students using predictive analytics and student performance data.
• Develop programs that support underserved, first-generation, low-income, and nontraditional students.
• Monitor the effectiveness of campus services and recommend improvements.
• Coordinate with academic advisors and student development staff to ensure timely and accurate referrals for at-risk students, cohort populations, and students requiring additional support services.
• Participate in institutional student success initiatives and case management efforts designed to improve student persistence, retention, and completion outcomes.
Data Analysis and Assessment
• Analyze student success metrics, retention data, enrollment trends, and completion outcomes.
• Prepare reports and presentations for senior leadership, accreditation bodies, and advisory boards.
• Establish key performance indicators (KPIs) and assess program effectiveness.
• Use data to guide resource allocation and strategic decision-making.
Collaboration and Partnership
• Collaborate with faculty, academic deans, enrollment management, advising, financial aid, tutoring services, and student affairs departments.
• Serve on institutional committees related to student success and strategic planning.
• Work closely with institutional research staff to evaluate student success initiatives.
Personnel Management
• Hire, supervise, train, and evaluate professional and support staff.
• Foster professional development and a collaborative team environment.
• Establish departmental goals and performance expectations.
Minimum Qualifications
* Bachelor's degree
* 3 years of relative experience in advising and/or student services.
* Ability to plan, organize, implement, and follow through on projects.
* Ability to foster collegial working relationships.
* Excellent customer service skills.
* Excellent writing and communication skills.
* Must work on own initiative and be responsible for setting own appointments and be able to follow through on commitments to students, others, and committees
Preferred Qualifications
* Master's degree in Student Personnel, Higher Education, Counseling, Administration, Student Affairs, Psychology, Guidance, Education, or a related field
Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:
Health & Wellness
- Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
- Dental plan with no-cost preventive services and coverage for orthodontia
- Vision plan with low-cost exams and allowances for glasses or contact lenses
- Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning…
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