Mortgage Loan Portfolio Ops Specialist, South Bend

Job Category: Loan Services

Requisition Number: MORTG
004192

• Posted:
  April 27, 2026
• Full-Time
• On-site

Showing 1 location

POSITION SUMMARY

Responsible for the management, monitoring, and overall performance of Mortgage Lending Portfolio Products.

ESSENTIAL REQUIREMENTS

• Leads the development and operational implementation of new portfolio loan programs, ensuring regulatory compliance, and managing vendor relationships.
• Oversees the management of portfolio mortgage loans kept on the bank’s balance sheet, ensuring optimal performance and risk management.
• Ensures overall compliance with mortgage regulations related to Portfolio loan products.
• Leads the development and continual refinement of mortgage products aimed at high-net-worth individuals and LMI buyers using creative financing structures.
• Works closely with Sales, Credit, and Operations teams to streamline processes for complex transactions and provide training as needed on portfolio mortgage lending practices.
• Coordinates the integration of stacked down payment assistance programs into the loan process, ensuring seamless customer experiences for LMI buyers.
• Identifies opportunities to automate and streamline loan processing, underwriting, and approval for portfolio mortgage products.
• Handles exception items and resolves complex issues.
• Regular and predictable attendance is an essential requirement of the position.
• Responsible for the completion of all compliance training related to the position.
• Must understand all applicable laws and regulations that apply to the position and complies with the requirements.

NON-ESSENTIAL FUNCTIONS

Performs all other duties as assigned.

EXPERIENCE/SKILLS

• Minimum of three (3) years’ experience leading cross-functional teams to achieve organizational goals, overseeing operations, and overseeing daily operations preferred.
• Experience in mortgage lending, with a focus on portfolio products and/or non-traditional mortgage structures, preferred.
• Understanding of regulatory requirements, especially those related to Fannie Mae, down payment assistance programs, and portfolio loans preferred.
• Strong leadership, organizational, and communication skills.
• Ability to work cross-functionally and collaborate with multiple departments and external partners.
• Readily embraces change.
• Familiarity with mortgage lending technologies, including loan origination systems such as Encompass.
• Good PC skills – proficiency in Microsoft Word and Excel essential.

EDUCATION

Bachelor’s degree in business, Finance, or a related field preferred.

Ability to travel as needed for meetings, projects, seminars, etc.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is required to sit, stand, and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

MS Office PC, fax, phone, and standard office equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.