Supv Nutritional Svcs; MHO

Reports to the Director, Nutritional Services. Supervises the efficient operation and delivery of all Nutritional Services functions during an assigned shift. This includes, but is not limited to, managing shift operational activities in all Departmental areas, handling patient and other customer service-related issues as they arise and ensuring that all associates adhere to established Department and Hospital standards. Will be assigned responsibility for the coordination of a functional area.

This is the "designated person in charge" per Indiana State Department of Health (ISDH) rules.

• MISSION:
  We deliver outstanding care, inspire health, and connect with heart.
• VALUES:
  Trust. Respect. Integrity. Compassion.
• SERVICE GOALS:
  Personally connect. Keep everyone informed. Be on their team.

• Leading and coordinating the workload of assigned associates and communicating with other Department management to ensure that necessary services are provided within established time frames; also ensuring that budgetary, staffing and quality are consistent with Department standards and customer expectations.
• Assists with developing a work environment which fosters the effective performance of one's daily responsibilities in order to help accomplish Beacon Health System's mission/values and the Department's goals/objectives; also fostering continuous learning, continuous improvement and job enrichment.
• Providing leadership and skill development for assigned associates (diet office, cafeteria, kitchen and/or hostess associates) as they perform their daily activities. Acting as a resource for associates regarding daily operational activities.
• Scheduling and assigning workload to the assigned staff.
• Recruiting, hiring, evaluating and, if necessary, recommending the coaching/discipline (and/or discharge) of associates.
• Planning and coordinating ongoing training for the associates. Also, ensuring a comprehensive orientation and training for new associates.
• Interpreting, enforcing and supporting Hospital policies, procedures, protocols and the terms and conditions of the Union bargaining agreement.
• Supporting the Director in ongoing efforts to achieve targeted cost savings for the Department and continually striving, through purposeful efforts, to attain savings targets in future years.
• Demonstrating an effective leadership style which supports collaboration, shared communication, innovation and a continuous focus on Beacon Health System's mission and the Department's goals/objectives.
• Supporting teamwork through such things as the availability of timely and necessary information, required resources and training, tangible and intangible support and timely feedback.
• Managing all activities related to the assigned associate's efforts to achieve continuous quality improvement.
• Ensuring that the Hospital's policy on confidentiality is strictly followed.

• Implementing methods to improve the quality of patient service provided by the Department and the Hospital.
• Assisting various departments and disciplines in the Hospital to maintain efficient food service delivery mechanisms.
• Ensuring the proper operation and functioning of the diet office and hostess activity (during an assigned shift).
• Ensuring the proper execution of catered events and cafeteria operation (during an assigned shift) and ensuring that exceptional levels of quality and service are delivered.
• Participating in performance improvement/continuous quality control activities. Also, submitting regular performance improvement summaries as assigned.
• Participating in Department Process Improvement Teams and committees as required. Also, planning and conducting meetings as assigned.
• Maintaining responsibility for Quality Control monitors (i.e., test tray evaluations, meal rounds, tray line accuracy checks, tray line temperature logs and problem/resolution logs).
• Implementing and administering established Departmental and Hospital…