Clinical Assistant

Posting Details

Posted:
February 18, 2026

Employment Type:

Full-Time
Locations:
South Bend, IN 46635 (53880 Carmichael Drive);
Mishawaka, IN 46544 (60160 Bodnar Blvd)

The Clinic Assistant Level 2 demonstrates proficiency in one of the following functional roles:
Transcription or Surgery Procedure Schedules. In addition to the tasks and responsibilities of Clinical Assistant I, this position requires a strong understanding of assigned workflow, systems, and responsibilities. The role supports clinical efficiency, enhances the patients’ experience, and ensures effective communication between providers, patients, and teammates.

• Transcription – EMR Documentation Duties
  • Transcribe and edit physician notes, exams, and plans in real‑time or from dictation.
  • Enhance physician efficiency by accurately transcribing and editing dictated notes, medical reports, and correspondence.
  • Collaborate with POD teammates to ensure smooth clinic operations and excellent patient care.
  • Accurately enter clinical data, orders, and billing information into the EMR.
  • Maintain HIPAA compliance and ensure documentation accuracy.
  • Handwrite notes for later data entry if needed.
  • Assist with clerical and limited patient‑facing support.
  • Compliance with policies and procedures and actively promote a collaborative clinic culture.
  • Perform other duties as assigned.
• Procedure Surgery Scheduling Duties
  • Coordinate surgical and clinic appointments, including pre‑ and post‑operative visits.
  • Collaborate with POD teammates to ensure smooth clinic operations and excellent patient care.
  • Maintain physician calendars and ensure accurate documentation of scheduled surgery procedures in EMR or other platforms.
  • Maintain HIPAA compliance and ensure documentation accuracy.
  • Communicate with patients about surgical logistics and answer related questions.
  • Display professional and timely communication with representatives of vendors.
  • Obtain and manage relevant records (labs, imaging, referrals).
  • Support clinical teams by facilitating interdepartmental communication and coordinating pre‑op requirements.
  • Provide check‑out support, schedule follow‑ups, and respond to patient messages.
  • Perform other duties as assigned.

• Excellent verbal and written communication skills.
• Strong interpersonal and teamwork skills with a calm, respectful demeanor.
• High level of accuracy and attention to detail.
• Solid time management and organizational skills in a fast‑paced environment.
• Demonstrated ability to use sound judgment in unexpected or high‑stress situations.
• Proficiency in medical software and computer systems; preferred typing speed of 50+ WPM.
• Knowledge of medical terminology; familiarity with ICD‑10/CPT codes preferred.
• Ability to work independently and take initiative.

• Regularly required to sit, stand, and walk up to 8+ hours/day.
• Frequent bending, reaching, and repetitive hand movements (especially typing/writing).
• Ability to work at a computer for extended periods.
• Must be able to lift up to 30 lbs, occasionally assisting patients with team support.
• Must communicate clearly and professionally with patients, families, and team members.
• Must manage occasional stress from workload or patient care demands.

• Primarily in a clinical office setting.
• Frequent use of computers, phones, and standard office equipment.
• Occasional exposure to distressed patients or urgent care scenarios.
• May require travel between clinic locations or surgery centers.
• Must manage frequent interruptions and shifting priorities.

Education: High School Diploma or equivalent required.
Experience: Minimum 2 years of office or clinical experience preferred. Medical terminology and EMR experience are strongly preferred.

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