Admin Assist Epworth MHO

Reports to the Manager, Patient Care Services. Performs receptionist and general clerical duties relating to the general functioning of the patient care unit. Assists with basic patient care activities in support of other unit team members. Specific tasks to be performed are determined based upon assignment and may include some or all of the duties listed below.

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

• Greeting visitors, patients, personnel and physicians in a pleasant and courteous manner.
• Answering the telephone promptly and taking and relaying messages for physicians, nurses, patients, etc. in a timely, courteous and accurate manner.
• Preparing patient charts for admission, transfer and discharge.
• Monitoring and communicating medical record data received via printers and fax machines.

• Transcribing and inputting physicians’ orders into the computer accurately and in a timely manner.
• Entering all charges daily and immediately upon discharge or transfer.
• Entering and updating transfers, discharges, conditions and other clinical data using information provided.

• Performing patient care responsibilities which are determined by the unit assignment (i.e., taking and recording vital signs, performing EKGs, assisting with admission and discharge activities, providing nourishments and/or linens etc.).
• Answering patient call lights, addressing the need and/or relaying messages appropriately.
• Transporting (by wheelchair or cart) or accompanying patients to other areas.
• Inventorying, ordering, delivering, picking up, putting away and checking for outdated supplies.
• Maintaining neatness of work areas and supply area.
• Requesting repairs or services from Environmental Services, Plant Engineering, Bio-medical & Communication Services, etc.

• Completing other job-related duties as assigned, with appropriate skill validation as defined by the department.

• Associate complies with the following organizational requirements:
• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established time frames.
• Completes annual employee health requirements within established time frames.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

• The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma or equivalent. Previous patient care and clerical experience required.

• Requires knowledge and understanding of medical terminology.
• Demonstrates legible printing or writing and accuracy in spelling medical and non-medical…