IT Support Technician

Overview

This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support or PC Technician experience is preferred.

IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis.

• To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications
• Swapping out laptops/desktops and deploying Windows 10/11
• Re-imaging Windows 11 onto machines from Windows 10
• To assist all our users with any logged IT related incident when called upon
• To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary
• To accurately record, update and document requests using the IT service desk system
• To install and configure new IT equipment
• To resolve incidents and upgrade different types of software and hardware
• To resolve incidents with printers, copiers, and scanners
• To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner

• Experience in Helpdesk, Desktop Support, or PC Technician roles is preferred
• IT certifications are desirable for this role
• Interest in growing within an IT support career and willingness to learn

This is a fully onsite position in South Bend, IN. This is a Contract to Hire position. The pay range for this position is $22.00 – $27.00/hr.

• Medical, Dental, and Vision Benefits Offered from Day One
• Eligibility requirements apply to some benefits and may depend on job classification and length of employment
• Benefits are subject to change and may be subject to specific elections, plan, or program terms
• Other benefits may include 401(k) retirement plan, life insurance, disability coverage, Health Spending Account (HSA), transportation benefits, and paid time off as applicable

Please send your updated resume and contact information to zkanouse@  (no space in email address). This position is anticipated to close on Feb 4, 2026. This is a fully onsite role based out of South Bend, IN. For more about TEKsystems and TEKsystems Global Services, visit  TEKsystems is an Allegis Group company and an equal opportunity employer. The company will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.