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Hybrid IT Service Desk Analyst – Tier 1 & ATM/ITM Support
Job in
South Bend, St. Joseph County, Indiana, 46626, USA
Listed on 2026-07-30
Listing for:
Everwisecu
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Everwise in South Bend, Indiana, seeks a Service Desk Analyst to provide Tier 1 IT support via phone, email, and in-person channels. You will document requests, troubleshoot issues, and ensure rapid, accurate resolution while following SOPs.
Responsibilities include coordinating with Level II teams, assisting with patch management, contributing to knowledge base, and supporting change and problem management to improve service reliability.
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