Systems Administrator

Abonmarche is a team of professionals who are passionate about helping others-- with client service at the core of everything we do. We are a practice of people who are passionate about engineering, architecture, surveying, planning, landscape architecture, and more. Our teams are collaborative, agile, innovative, and focused on creating the best client experience available. The communities and clients we serve know that by working with us, they’re collaborating with a firm that helps foster opportunity.

Working at Abonmarche means you'll have the opportunity to grow, learn, and share your expertise with others. Supported by a mentorship-based culture, our teams are empowered to develop their skillsets and lead transformative work in the communities all across our service areas.

A strong emphasis on community and family means you'll have the chance to engage with your community in your work here at Abonmarche, through our volunteer and philanthropic programs and within a culture of supportive work-life balance.

The Systems Administrator will support and administer Abonmarche's information technology environment, including Microsoft 365 services, identity and access management, endpoint management, network infrastructure, enterprise file services, business applications, and end-user technology. This position will work closely with the IT Operations Director to maintain reliable, secure, and efficient technology services across the organization. The ideal candidate will have broad, hands-on IT experience with particular emphasis on Microsoft 365, Microsoft Entra , Microsoft Intune and Windows Autopilot, Microsoft Teams, Windows endpoint administration, and general systems support.

• Administer and support Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, One Drive, Entra , user accounts, groups, licensing, and related services.
• Assist with identity and access management, including account provisioning and deprovisioning, group membership, permissions, Multi-Factor Authentication, and Conditional Access.
• Administer and support Windows workstations and laptops using Microsoft Intune and Windows Autopilot.
• Configure and maintain endpoint policies, application deployments, security configurations, device enrollment, workstation provisioning, software updates, and application lifecycle management.
• Support Microsoft Teams, including user configuration, collaboration features, Teams Rooms, and related Microsoft 365 integrations.
• Support, administer, and troubleshoot Cisco Meraki firewalls, switches, wireless access points, VPN connectivity, VLANs, and SD-WAN.
• Troubleshoot LAN, WAN, wireless, VPN, DNS, DHCP, and general network connectivity issues.
• Provide Tier 2 and Tier 3 technical support for workstation, application, Microsoft 365, network, and infrastructure issues.
• Administer and support engineering and business applications, including installation, upgrades, licensing, configuration, deployment, and troubleshooting.
• Assist with administration and deployment of Autodesk applications such as AutoCAD, Civil 3D, Revit, and related products.
• Assist with Active Directory and Microsoft Entra  in a hybrid identity environment.
• Support servers, virtualization platforms, enterprise file services, backup systems, and other infrastructure as assigned.
• Assist with cybersecurity initiatives, including endpoint security, access controls, vulnerability remediation, security updates, and organizational security standards.
• Maintain accurate technical documentation, inventories, configuration records, procedures, and IT service documentation.
• Assist with employee onboarding and offboarding, including account creation, hardware preparation, software provisioning, access changes, and equipment recovery.
• Provide technical assistance and training to employees as needed.
• Coordinate with managed service providers, software vendors, hardware vendors, and other technology partners when appropriate.
• Assist the IT Operations Director with infrastructure projects, technology deployments, system upgrades, and other IT initiatives.
• Travel to Abonmarche offices as necessary and participate in occasional after-hours maintenance and emergency troubleshooting.
• Stay current with relevant technologies and recommend improvements that enhance reliability, security, efficiency, and the employee technology experience.

• Associate's or…