Operations Coordinator

Operations Coordinator

LHH is actively seeking an Operations Coordinator for one of our top clients in South Bend! This will be a contract opportunity with our client and will report onsite to their office in South Bend, Indiana.

We are seeking a detail-oriented and highly organized Operations Coordinator to support day-to-day fulfillment, shipping, inventory, and administrative operations at our South Bend headquarters.

This is a temporary position supporting the Operations team while the Operations Manager is on maternity leave. The ideal candidate is dependable, proactive, customer-focused, and comfortable working independently in a fast-paced office environment. This role will work closely with Sales, Customer Care, IT, and company leadership to ensure orders, shipments, inventory, and operational needs are handled accurately and efficiently.

• Manage daily order fulfillment and shipping activities from the headquarters office.
• Process and fulfill orders through the company's ERP system.
• Create shipping labels using  and UPS World Ship.
• Coordinate with UPS representatives to ensure daily pickups are completed.
• Ship marketing materials, wood samples, pamphlets, customer support items, and other materials.
• Enter and maintain accurate shipment tracking information in the ERP system.
• Track orders and shipments through customer portals and internal systems.
• Maintain accurate inventory counts for samples, marketing materials, packaging supplies, and other HQ inventory.
• Monitor packaging and shipping supplies and reorder materials as needed.
• Maintain IT equipment inventory and communicate equipment or supply needs.
• Assist with resolving shipping, inventory, fulfillment, and other operational issues.
• Maintain operational trackers, spreadsheets, and records.
• Support the Operations team with additional day-to-day tasks and projects as needed.
• Serve as an onsite operational resource and work collaboratively with cross-functional teams.

• 2+ years of experience in operations, shipping/logistics, fulfillment, or administrative support.
• Strong organizational skills and exceptional attention to detail.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Outlook and Excel.
• Comfortable working with spreadsheets, data, trackers, and reports.
• Ability to work independently with minimal supervision.
• Strong follow-through and ability to manage multiple priorities.

• Experience using UPS World Ship.
• Experience working with an ERP system.
• Experience with Sage, SAP, or a similar business system.
• At least one year of supply chain experience or familiarity with supply chain processes.

The successful candidate will bring a professional, solutions-oriented approach to the role and demonstrate:

• A proactive "I'll figure it out" mindset.
• A strong customer-service mentality.
• Excellent communication and relationship-building skills.
• Reliability and strong attention to detail.
• Confidence interacting with cross-functional teams and company leadership.
• The ability to identify issues, take ownership, and follow through to resolution.

Pay Details: $20.00 to $20.85 per hour