Tire and Auto Repair Store Manager

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Join to apply for the Tire and Auto Repair Store Manager role at ZOLMAN TIRE, INC.

Description

Retail Store Manager

Locally owned and operated, Zolman Tire, Inc. has serviced the automotive, light truck and commercial repair, tire, and wheel needs of customers throughout the Mishawaka, IN area since 1978. Over the years we have expanded into nine retail locations in Mishawaka, IN, Granger, IN, South Bend, IN, Niles, MI, Portage, MI, and Kalamazoo, MI and five commercial fleet locations in Mishawaka, IN, South Bend, IN, Galesburg, MI, Benton Harbor, MI, and Jackson, MI.

Description

Zolman's Best One Tire and Service – Seeking a full-time Retail Store Manager

Locally owned and operated, Zolman Tire, Inc. has serviced the automotive, light truck and commercial repair, tire, and wheel needs of customers throughout the Mishawaka, IN area since 1978. Over the years we have expanded into nine retail locations in Mishawaka, IN, Granger, IN, South Bend, IN, Niles, MI, Portage, MI, and Kalamazoo, MI and five commercial fleet locations in Mishawaka, IN, South Bend, IN, Galesburg, MI, Benton Harbor, MI, and Jackson, MI.

We are seeking qualified retail managers for our South Bend location who values safety and teamwork. Managers will be

responsible for overseeing the daily operations of a retail tire and automotive repair store. This role involves managing staff, ensuring excellent customer service, driving sales, and maintaining inventory. The manager will also be responsible for implementing strategies to improve store performance and profitability. If you are enthusiastic about the commercial tire and repair industry, are reliable, and have a positive attitude please apply!

We offer a full benefit package including; weekly pay, employee discounts, medical, dental, vision, 401K/Match, group life insurance, company paid short term disability and life insurance, paid holidays off, paid time off, free and confidential employee assistance program, paid training, employee uniforms, TIA training opportunities, company picnics/events, branded attire, opportunity for growth, and more!

Essential Duties And Responsibilities

• Customer Service:
  Ensure customer needs are met, complaints are resolved, and service is quick and efficient. Create raving fans with exceptional customer service.
• Staff Management:
  Hire, train, supervise, and coordinate the activities of all store personnel, including service writers and technicians. Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Sales and Inventory:
  Develop strategies to improve customer service, drive store sales, and increase profitability. Support ongoing sales promotions and motivate staff to achieve sales goals.
• Operations:
  Oversee the day-to-day operations of the store, including opening and closing procedures, cash handling, and maintaining store cleanliness. Operate point of sale system to create work orders and invoice customers in a timely and efficient manner.
• Product Knowledge:
  Maintain current knowledge of changes and additions to product lines, service and sales techniques, and mandated awareness programs.
• Financial Management:
  Ensure that project/department milestones/goals are met and adhere to approved budgets. Handle financial transactions, including counting money, balancing drawers, and making deposits.
• Automotive Repair:
  Supervise and coordinate the activities of all technicians and service writers; assist in selling goods and services to customers; perform any service department function when necessary.

• Education:
  
  A bachelor's degree in a related field is preferred but not required.
• Experience:
  
  Typically requires 5 years of experience in the related area as an individual contributor. 1-3 years of supervisory experience may be required.
• Skills:
  
  Strong leadership and organizational skills, excellent communication and interpersonal skills, and the ability to use thinking and reasoning to solve problems.

• Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
• Maintain current knowledge of changes and additions to our product lines, service and sales techniques and mandated awareness programs
• Create raving fans with exceptional customer service
• Operate point of sale system to create work orders and invoice customers in a timely and efficient manner
• Open and close cash registers, including counting money, balancing drawers, and making deposits
• Inventory and requisition materials and supplies
• Adhere to legal guidelines,…