Membership and Communication Coordinator

Membership & Communications Coordinator

Location: South Bend
Employment Type: Full-Time

A well-established and respected service organization is seeking a motivated and organized professional to join our team as a Membership & Communications Coordinator.

This is an excellent opportunity to contribute to a mission-driven, membership-based organization that plays an important role in the regional community.

Position Overview

The Membership & Communications Coordinator supports member engagement through proactive communication, education, and relationship-building. This individual serves as a primary liaison to member institutions and helps promote the value and impact of the organization.

Key Responsibilities

• Build and maintain strong relationships with member organizations and community partners.
• Serve as a goodwill ambassador, promoting the value of the organization and supporting membership growth and retention efforts.
• Develop, manage, and distribute communications including newsletters, website content, digital media, and social media platforms.
• Utilize internal software and online tools to maintain accurate records and consistent communication with members.
• Coordinate educational programs, training sessions, meetings, and special events.
• Assist with event logistics, promotion, and materials development.
• Promote positive relationships between members and the communities they serve.
• Maintain high professional standards in all interactions and business conduct.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to engage effectively with diverse stakeholders.
• Exceptional organizational and time-management skills with strong attention to detail.
• Proficiency with communication and marketing tools, including newsletter platforms, website management, social media, and promotional materials.
• Experience with event planning required; graphic design experience is a plus.
• Positive, customer-service-oriented mindset with the ability to work collaboratively in a team environment.
• Intellectual curiosity and desire to learn, grow, and contribute to organizational success.