Clinical Assistant - ENT

## Clinical Assistant - ENTApplylocations:
South Bend, Indiana time type:
Full time posted on:
Posted Todayjob requisition :
JR118278
** Department**: ENT
** Location**:
University Commons Campus | 6301 University Commons, South Bend, IN 46635  
** Hours**:
Full Time:
Monday-Thursday: 8:00 am-5:00 pm, Friday: 8:00 am-12:00 pmAt
** The South Bend Clinic**, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.
With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

** Benefits:*
* • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.  
• Access to a mental health benefit at no cost.  
• Employer provided life and disability insurance.  • $5,250 Tuition Reimbursement per year.  
• Immediate 401(k) match.  
• 40 hours paid volunteer time off.  
• A culture committed to community engagement and social impact.  
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

** Responsibilities:
*** Provides ongoing triage and management of office flow to meet patient’s medical and service needs in order to maintain optimal patient flow.
* Performs the technical component of the department’s clinical procedures competently.
* Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
* Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
* Receives patients professionally in waiting area and rooms them per department protocol.
* Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.
* Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in Epic.
* Applies knowledge of general insurance guidelines and requirements to help direct patient care.
* Appropriately responds to emergency situations.
* Cross trains in other positions where appropriate as determined by manager.
* Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
* Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
* Performs other duties as assigned when appropriate.
* Adheres to HIPAA guidelines set forth in Clinic policies and procedures.
*
* Qualifications:

** Education/Certification/License:
* Certified Medical Assistant or non-certified with related expanded experience.

Knowledge, Skills, and Abilities:
* Team player, professional, and customer service oriented.
* Proficient computer skills including EMR, highly organized, ability to multi-task and enjoy working in a very fast paced environment.
* Able to work with diverse patient base of all ages.
* Assist with clinical procedures specific to department.
* Perform basic back office skills including medication administration, injections, bandaging, and accurately collect height, weight, and BP.
* In addition, must be able to anticipate the needs of the physician and require minimal supervision.
* Prior experience is a plus.
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