Storyteller; Tour Guide South Bend

Be the Voice of Sweet Stories:
Join Us as a Storyteller (Tour Guide)!

Founded in 1991 by Mark Tarner, the South Bend Chocolate Company has grown from humble beginnings to a beloved name in the world of sweets. With 11 company-owned stores and 4 franchise locations across Indiana, Michigan, and Ohio, we’ve been delighting chocolate lovers for over 25 years. Our factory, located in South Bend, Indiana, is where the magic happens—producing over 500 different chocolates and confections that are enjoyed nationwide.

From our first creations inspired by the University of Notre Dame to the innovative treats we roll out daily, our mission is simple: to spread joy, one piece of chocolate at a time.

As a Storyteller (Tour Guide), you’ll be the face of our factory tours, sharing the fascinating history of South Bend Chocolate Company while leading guests through the sweet journey of how our chocolates are made. Your responsibilities will include:

• Guiding tours through our factory, showcasing the chocolate‑making process.
• Sharing the history of South Bend Chocolate Company in an engaging and entertaining way.
• Answering questions and ensuring guests have a memorable experience.
• Creating a warm, welcoming environment for visitors of all ages.
• Representing our brand with enthusiasm and professionalism.

To thrive in this role, you’ll need:

• At least 1 year of experience in a customer‑facing role (tour guiding, hospitality, retail, or similar).
• Excellent communication and storytelling skills.
• A friendly, approachable personality with a passion for connecting with people.
• The ability to manage groups and keep them engaged.
• A love for chocolate doesn’t hurt either!

While we don’t offer additional benefits for this role, you’ll have the unique opportunity to work in a fun, dynamic environment surrounded by the sweet aroma of chocolate every day. Plus, you’ll get to be part of a company with a rich history and a commitment to delighting customers nationwide.

At South Bend Chocolate Company, we’re all about passion, creativity, and community
. We believe in creating experiences that bring people together, whether it’s through our chocolates or our factory tours. As part of our team, you’ll join a group of dedicated individuals who take pride in their work and love what they do.

If you’re ready to bring our chocolate story to life and create unforgettable experiences for our visitors, we’d love to hear from you! Apply today and join the South Bend Chocolate Company as a Storyteller (Tour Guide) . Let’s make every tour a sweet adventure!