Sales & Operations Manager - Freight Brokerage

As a Sales and Operations Manager at Bounce Logistics (a division of RXO), you will lead a sales team, identify opportunities to present our world‑class services and generate new sales revenue. You’ll find yourself immersed in a rapidly growing environment fueled by achievement and a tenacious team spirit. We’ll give you the support you need to excel at work, and the resources to build a career you can be proud of.

• Mentor and lead a team of inside salespeople; provide industry expertise, guidance and support
• Interview and train new employees, conduct employee reviews and establish detailed performance goals
• Act as a liaison between Sales and Operations; work cross‑functionally to review pricing, market penetration and service Key Performance Indicators (KPIs)
• Drive both revenue and margin growth across multiple verticals and modes; develop and maintain best business practices
• Develop sales pipelines and strategies
• Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence
• Review customer metrics in real time
• Assist with submitting timely customer bid packages and RFPs

• 5 years of transportation‑related experience

• 2 years of non‑asset‑based brokerage experience
• Experience in management and leadership; conflict resolution experience
• Ability to prioritize work and complete projects effectively within time limits
• Strong ability to think strategically and drive sales
• Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees