Social Services Director

*** Come be a part of something different – Excellent culture with competitive pay and Benefits - Join the Sterling Healthcare team! ***

We are actively seeking a dedicated Social Services Director to join our Milton Home team!

What do we believe makes us different? Here’s what you can count on from us!

• The Milton Home is a small facility with a close-knit, supportive, and collaborative team
• We care deeply for our residents and families, our employees, and the communities we serve
• We train and build our people and genuinely invest in their professional growth
• Our culture is rooted in:
  • Trust
  • Excellence
  • Service Leadership
  • Working Together
• We always deliver the best possible care for our residents and families
• We appreciate and celebrate the contributions made by all of the individuals on our teams

The Social Service Director will assist in planning, developing, organizing, implementing and directing social service programs in accordance with current existing federal, state and local standards as well as our established guidelines and procedures in order to assure that the medically related emotional and social needs of the residents are met and maintained on an individual basis.

• Must have, or be willing to obtain, Social Services Designee Certification.
• Verbal and written abilities necessary to communicate and work effectively with various levels of staff, residents, family members and the public, and representative of the various regulatory agencies, and for required written documentation or reports.
• Able to evaluate reports, programs, systems, and other data against both judgmental and verifiable criteria.
• Able and willing to work flexible hours, such as during a staff shortage or emergency situation.
• Caring person with a desire to work with the frail and elderly.
• Displays optimal intra and interdepartmental relationships.
• Ability to establish and maintain optimum rapport with residents, family members and regulatory agencies.
• Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1. General Duties
  • a. Provide consultation to members of staff, community agencies, etc. in the efforts to solve the needs and problems of the resident through the development of social service programs.
  • b. Develop and maintain a good working rapport with other departments within the facility and outside community health, welfare and social agencies to assure that social service programs can be properly maintained to meet the needs of the residents.
  • c. Perform charting as necessary.
  • d. Record and maintain regular Social service progress notes indicating response to the treatment plan and/or adjustments.
  • e. Assist in making appointments for the resident/family as requested or appropriate.
  • f. Evaluate social and family information and assist in determining plan for social treatments.
  • g. Work with emotional problems including assisting resident family with anxieties and stress caused by illness and admission to the facility, difficulties in coping with residual physical disabilities, fears related to helplessness and death and the need for institutional and specialized care.
  • h. Assist in providing solutions for social and practical environmental problems including seeking financial, assistance, discharge planning (including collaboration with community agencies) and referrals to other community agencies when specialized assistance is required.
  • i. Participate in the discharge planning, development and implementation of social care plans and resident assessments.
  • j. Obtain information concerning the president's personal and family problems, past illnesses, etc. by developing a Social Service Data Record.
  • k. Interview residents/families as necessary and in a private setting.
  • l. Review complaints and grievances made by the resident and make a report for the Executive Director indicating what action(s) were taken to resolve the…