Social Services Director, LPN or LSW

Monday
- Friday

This role will require either an LPN or an LSW

Come be a part of something different – Excellent culture with competitive pay and bonus opportunities
- Join the Sterling Healthcare team!

The Social Service Director will assist in planning, developing, organizing, implementing and directing social service programs in accordance with current existing federal, state and local standards as well as our established guidelines and procedures in order to assure that the medically related emotional and social needs of the residents are met and maintained on an individual basis.

• Must have, or be willing to obtain, Social Services Designee Certification.
• Verbal and written abilities necessary to communicate and work effectively with various levels of staff, residents, family members and the public, and representative of the various regulatory agencies, and for required written documentation or reports.
• Able to evaluate reports, programs, systems, and other data against both judgmental and verifiable criteria.
• Able and willing to work flexible hours, such as during a staff shortage or emergency situation.
• Caring person with a desire to work with the frail and elderly.
• Displays optimal intra and interdepartmental relationships.
• Ability to establish and maintain optimum rapport with residents, family members and regulatory agencies.
• Ability to utilize computers and other electronic devices for tasks such as timekeeping, in‑servicing and documentation.

• Provide consultation to members of staff, community agencies, etc. in the efforts to solve the needs and problems of the resident through the development of social service programs.
• Develop and maintain a good working rapport with other departments within the facility and outside community health, welfare and social agencies to assure that social service programs can be properly maintained to meet the needs of the residents.
• Perform charting as necessary.
• Record and maintain regular Social service progress notes indicating response to the treatment plan and/or adjustments.
• Assist in making appointments for the resident/family as requested or appropriate.
• Evaluate social and family information and assist in determining plan for social treatments.
• Work with emotional problems including assisting resident family with anxieties and stress caused by illness and admission to the facility, difficulties in coping with residual physical disabilities, fears related to helplessness and death and the need for institutional and specialized care.
• Assist in providing solutions for social and practical environmental problems including seeking financial, assistance, discharge planning (including collaboration with community agencies) and referrals to other community agencies when specialized assistance is required.
• Participate in the discharge planning, development and implementation of social care plans and resident assessments.
• Obtain information concerning the resident's personal and family problems, past illnesses, etc. by developing a Social Service Data Record.
• Interview residents/families as necessary and in a private setting.
• Review complaints and grievances made by the resident and make a report for the Executive Director indicating what action(s) were taken to resolve the complaint or grievance.
• Inform the resident/family of the resident's personal and property rights.
• Assist resident with information concerning resident rights, living wills, etc.
• Refer resident/families to appropriate social service agencies when the facility does not provide the services or needs of the resident.
• Make routine visits to resident and perform services when necessary.
• Maintain contact with the resident's family, involving them with progress reports when necessary.
• Assist in interpreting social, psychological and emotional needs of the resident/family to the medical staff, attending physician and other resident care team members.
• Assist in obtaining resources from community social, health and welfare agencies to meet the needs of the resident.

• Meet with administrative, medical and nursing staff and other related departments in planning social services as directed.
• Perform administrative requirements such as completing necessary forms and reports as needed.
• Arrange working schedules for social service department staff.
• Other tasks as deemed necessary and appropriate or as may be directed by the Executive Director.

• Communicates with resident's communicates pertinent information and seeks assistance regarding resident care as needed.
• Contributes in a constructive manner in staff meetings and Resident Care conferences.
• Consistently communicates in a manner that demonstrates a positive and cooperative attitude.
• Utilizes appropriate and professional body language.
• Demonstrates receptivity through active listening.
• Consistently records on concurrent basis all observations and psychosocial needs of the residents indicated within the role of the Social Service…