Career Navigator

The Career Navigator delivers a range of services including career counseling and coaching, skills evaluation, transitional employment support, career readiness training, job placement, and retention assistance. The role also includes case coordination, tracking, and reporting to ensure comprehensive support for individuals pursuing meaningful employment.

The Career Navigator works closely with internal teams and external partners to provide seamless, in-person services while maintaining strong, positive relationships. This position emphasizes building trust and supportive connections with clients, including justice-involved individuals, through multiple communication channels such as in-person meetings, phone, and email, to promote successful employment outcomes.

Compensation:$43,680

Responsibilities:

Maintain accurate, timely, and complete documentation in compliance with funder requirements, organizational policies, and applicable laws Provide career navigation services including job placement assistance, job retention support, and individualized career counseling

Provide individualized, comprehensive case management services designed to meet participant needs, including individuals with justice system involvement

Track, organize, and report caseload data using Caseworthy and other systems to support program performance and outcomes

Act as the main contact for participants, coordinating services across internal departments and external partners to ensure effective support

Qualifications:

Excellent verbal and written communication skills, with the ability to build trust and rapport, especially with justice-involved individuals

Demonstrated experience managing a caseload and meeting deadlines in a performance-driven environment1 to 3 years of relevant experience in workforce development, career services, case management, or a similar professional setting

Associate’s or bachelor’s degree in a related discipline preferred

Strong organizational, multitasking, and independent decision-making skills

About Company At Goodwill Industries of Michiana, our mission extends beyond providing job opportunities and community support. We are driven by a passionate commitment to creating an environment where innovation, enthusiasm, and collaboration flourish.

We believe that our success stems from the vibrant, people-focused culture we cultivate. Our team is dynamic, energetic, and dedicated to making a real difference. We celebrate creativity and value those who bring a positive, engaging presence to everything they do. Here, you’ll find a place where your ideas are encouraged, your voice is heard, and your influence has the power to inspire and effect meaningful change.

Join us at Goodwill Industries, where you’ll be part of a forward-thinking team that values your unique strengths and contributions. Here, you’ll find a workplace that not only aligns with your values but also empowers you to lead, innovate, and thrive.
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