Ground Operations Agent

Overview

The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back aircraft, operating ground service equipment (GSE), meeting arriving flights, servicing departing flights, assisting customers with special needs, supporting customer service agents, and performing any other duties as assigned.

No

• Combination of Education and Experience will be considered.
• Must be authorized to work in the US as defined by the Immigration Act of 1986.
• Must pass a Criminal Background Check.
• High School Diploma/GED.
• Must be at least 18 years of age and possess a valid driver's license.
• Ability to read, write, and speak English to receive and understand instructions, directives, and to interact with customers.

• Highly motivated with a positive attitude.
• Willing to work a flexible schedule, including nights, weekends, and holidays.
• Adheres to dress code policy.
• Works efficiently under time constraints.
• Attends required training.
• Has basic computer skills.
• Can work in extreme weather conditions.
• Upon offer, remains in trainee status until successful completion of all practical and written curriculum.

• Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.
• Operate ground service equipment.
• Marshal aircraft to and from gates.
• Provide proper handling of baggage requiring special care.
• Service aircraft lavatories.
• Conduct aircraft security searches and commissary security searches as required.
• Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained.
• Follow safety regulations, including proper use of equipment and wearing safety items.
• Operate heavy, motorized machinery/equipment such as tugs, tractors, belt loaders, bag carts, push‑back tractors, deicers, etc.
• Communicate using two‑way radio.
• Use effective verbal and written communication skills.
• Perform aircraft interior cleaning as required.
• Stock aircraft and carts with necessary supplies, such as in‑flight magazines and lavatory supplies.
• Track inventory as required.
• Perform other duties as assigned.

Employees must be able to stand, sit, talk, hear, see, reach, stoop, kneel, climb, and use hands and fingers to operate various tools and equipment (e.g., hand trucks, carts, ramps, tugs). They must lift and/or carry up to 100 lbs. and push/pull up to 300 lbs. Work may involve 24‑hour shifts, exposure to heights, small spaces, extreme noise, temperature, wind, and light fluctuations, and may require wearing personal protective gear.

Some travel may be required.

Allegiant is an essential service provider during declared national and state emergencies. Team members will be required to report to their assigned location during emergencies unless prohibited by local, state, or federal orders.

We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.

$16 per hour.

• Profit Sharing
• Medical/Dental/Vision/Life/Disability Insurance
• Medical Travel Reimbursement
• Legal, Identity and Pet Insurance
• 401(k) with employer match
• Employee Stock Purchase Plan
• Employee Assistance Program
• Tuition Reimbursement
• Flight Benefits
• Paid vacation, holidays, and sick time
• Sick time (for part‑time)

Disability/Veteran