Ground Operations Agent - SBN

Summary

The Ground Operations Agent is responsible for handling customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operating ground service equipment (GSE), meeting arriving flights, servicing departing flights, assisting customers with special needs, assisting customer service agents as needed, and any other duties as assigned.

No sponsorship available.

• Combination of education and experience will be considered.
• Must be authorized to work in the United States as defined by the Immigration Act of 1986.
• Must pass a criminal background check.
• High School Diploma or GED.
• Must be at least 18 years of age and possess a valid driver’s license.
• Ability to read, write, and speak English to receive and understand instructions, directives, and to interact with customers.
• No credit check required.
• Valid, unexpired driver’s license required; passport not required.

• Highly motivated with a positive attitude.
• Willing to work a flexible schedule including nights, weekends, and holidays.
• Adhere to dress code policy.
• Work efficiently under time constraints.
• Able to attend required training.
• Basic computer skills.
• Ability to work in extreme weather conditions.
• Trainee status until successful completion of all practical and written curriculum upon offer of employment.

• Load and unload baggage and co‑mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.
• Operate ground service equipment.
• Marshal aircraft to and from gates.
• Provide proper handling of baggage requiring special care.
• Service aircraft lavatories.
• Conduct aircraft security searches and commissary security searches as required.
• Ensure ramp areas are safe and free of foreign objects debris (FOD) and that all ground service equipment is properly maintained.
• Follow safety regulations, including proper use of ground service equipment and wearing proper safety items.
• Operate heavy, motorized machinery and equipment such as tugs, tractors, belt loaders, bag carts, push‑back tractors, deicers, etc.
• Communicate using a two‑way radio.
• Demonstrate effective verbal and written communication skills.
• Perform aircraft interior cleaning as required.
• Stock aircraft and carts with necessary supplies such as in‑flight magazines and lavatory supplies.
• Track inventory as required.
• Perform other duties as assigned.

Stand, sit, talk, hear, see, reach, stoop, kneel, climb, and use hands and fingers to operate tools and equipment (hand trucks, carts, ramps, tugs, etc.). Lift and/or carry up to 100 lbs. and push or pull up to 300 lbs. Work various shifts and days in a 24‑hour situation. Regular attendance is required. Exposure to heights, small spaces, extreme noise, temperature, wind, and light fluctuations.

Work in confined areas and occasionally crawl in and out of small spaces for extended periods. Wear personal protective gear. Some travel may be required.

Allegiant is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned location during emergencies unless prohibited by local, state, or federal order.

We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.

Disability/Veteran.

• Profit Sharing
• Medical/Dental/Vision/Life/Disability Insurance
• Medical Travel Reimbursement
• Legal, Identity and Pet Insurance
• 401K with an employer match
• Employee Stock Purchase Plan
• Employee Assistance Program
• Tuition Reimbursement
• Flight Benefits
• Paid vacation, holidays, and sick time

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