IT​/OT Specialist | South Boston

Step into a role where technology meets innovation on the factory floor. Hitachi Energy is seeking a Factory IT/OT Support Specialist to join the team in South Boston, VA. In this dynamic position, you’ll play a key role in ensuring the reliability, security, and performance of both IT and operational technology (OT) systems that power manufacturing operations.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

This opportunity blends hands‑on technical support with cybersecurity awareness, giving you exposure to both office IT systems and critical shop floor technologies. You’ll work across a range of systems—from collaboration tools to industrial equipment—while partnering with global teams to maintain a secure and efficient environment.

If you enjoy solving technical challenges, working close to operations, and contributing to secure, high‑performing systems, this role offers the chance to grow your expertise while making a meaningful, daily impact.

• Provide onsite support for factory IT and OT systems and users
• Support collaboration tools, meeting rooms, and shared technology areas
• Maintain and troubleshoot shop floor devices (scanners, kiosks, printers, MES hardware)
• Execute IT/OT cybersecurity operational tasks and apply security measures
• Act as first responder for cybersecurity incidents and coordinate with response teams
• Monitor and report unusual OT system behavior or potential threats
• Identify and protect critical factory assets through monitoring and patching
• Collaborate with vendors to maintain and secure systems

• Formal qualification or apprenticeship in information technology
• Minimum 2 years of professional IT support experience
• Familiarity with IT/OT environments or industrial systems
• Strong communication skills in English and local language
• Proactive, solution‑oriented, and able to work independently
• Knowledge of tools such as Service Now, Microsoft 365, Windows, iOS, and asset management systems (ITIL preferred)

Advance your career with a global leader driving the future of sustainable energy

Access ongoing learning and development in a collaborative environment

Be part of an inclusive culture where innovation, safety, and growth are valued

Location South Boston, Virginia, United States of America

Job type Full time

Experience Experienced

Job function IT, Telecom & Internet

Contract Regular

Publication date

Reference number R0121878

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission‑critical technologies like high‑voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

Hitachi Energy is an Equal Employment Opportunity (EEO) employer committed to encouraging inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veteran status, or any other legally protected characteristic.

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