Logistics Manager

Logistics Manager (Dispatch Manager)

AJ Transport | South Boston, VA | Full-Time

Location: 2100 Philpott Road, South Boston, VA

Schedule: Full-Time

AJ Transport is looking for an experienced Logistics Manager to take the reins of our Dispatch Department. If you're a natural leader who knows how to balance people, priorities, and performance — while keeping customers happy and freight on schedule — we want you on our team.

Reporting to the Operations Manager, you'll lead the Dispatch team, drive fleet efficiency, and be a key connector between Operations, Safety, Maintenance, Sales, and Customers. This is a hands‑on leadership role for someone who wants real ownership over how a dispatch operation runs.

• Supervise, coach, and support the daily work of the Dispatch team
• Ensure loads are scheduled and dispatched efficiently while meeting customer expectations
• Monitor dispatcher workload, productivity, and performance
• Step in on complex customer issues, driver concerns, and operational challenges
• Coordinate daily operations with Drivers, Operations, Maintenance, and Safety
• Build strong customer relationships through responsive communication and quick problem resolution
• Maximize equipment utilization and driver productivity while minimizing empty miles and downtime
• Ensure compliance with DOT, FMCSA, and company policies
• Identify opportunities to improve dispatch efficiency and customer service
• Support hiring, onboarding, training, coaching, and performance reviews for Dispatch staff
• Prepare and present operational performance reports to management
• Jump into dispatch duties directly when operational needs call for it
• Take on other duties as assigned

• High school diploma or equivalent required; college degree preferred
• 3–5+ years of transportation dispatch experience, including supervisory experience — required
• Bonus points for experience managing dispatch of dump trucks, dump trailers, pneumatic bulk trailers, tank trailers, or hazmat transportation
• Solid knowledge of DOT, FMCSA, and Hours-of-Service regulations
• Strong leadership, communication, organizational, and computer skills
• Sharp decision‑making, problem‑solving, and conflict‑resolution abilities
• Ability to juggle multiple priorities in a fast‑paced transportation environment
• A genuine commitment to safety, customer service, and continuous improvement

• Background supporting asphalt plants, power generation facilities, concrete plants, bulk LP facilities, or construction/industrial operations
• Familiarity with transporting liquid asphalt, LP gas, butane, or other hazardous materials

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Short‑and long‑term disability coverage
• Supportive team culture with real career growth opportunities

This is a fast‑paced transportation office where priorities shift throughout the day. Our ideal Logistics Manager leads by example, supports their team through the chaos, and makes sound operational calls — all while championing a culture of safety, teamwork, accountability, and continuous improvement.