Retail Store Management Trainee

Overview

$13.50 to $23.00 per hour. This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access: available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned, up to seven times in a payroll cycle.
• Ability to earn unlimited commission above hourly base rate.
• Vacation: one week paid vacation after six months of active, full-time service; additional weeks after 1 year and 2 weeks on each anniversary thereafter; 120 hours after five years (adjusted for state/local requirements).
• Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5), 24 hours after five years.
• Employee discounts on first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for eligible full-time employees.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. The Store Manager Trainee is accountable for day-to-day store operations and promoting a positive/productive environment. This role partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations/satisfaction. This position sets the tone for a customer-centric environment.

You will analyze store financial statements to ensure goals are met and support asset protection, store promotion, and customer acquisition. Roles may involve working with a wide variety of merchandise including tools, electronics, jewelry, and firearms (in FFL locations).

This position offers an hourly wage, plus commission based on productivity and a bonus based on store performance. Actual pay depends on location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through company-prescribed channels.
• Open and close the store, manage cash drawers and merchandise, and protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing loans.
• Administer store processes including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees about the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) in compliance with laws.
• Demonstrated ability to supervise others.
• Ability to work with firearms and become firearms certified.
• May be asked to assist customers outside the building or retrieve products stored externally.
• Minimum Age: 18;
  High School Diploma, GED, or equivalent experience.
• Willing to work in multiple locations as needed; flexible retail schedule including weekends/holidays.
• Store Manager Trainee will work 45+ hours per week; hours vary by business needs.
• Computer literate and able to operate POS…