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Smart Home Tech Support Specialist (Hybrid
Job in
South Brunswick, Middlesex County, New Jersey, USA
Listed on 2026-08-04
Listing for:
SOMFY Group
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Somfy Group in New Jersey seeks a Product Technical Support Agent to troubleshoot motorized products and controls such as window shades, awnings, and pergolas, plus access control solutions. You will assist customers, installers, and partners with installation and operation, via phone, email, and Salesforce.
You will gather product knowledge, resolve issues within SLAs, and collaborate with the Technical Support Manager on complex problems while delivering exceptional service across channels.
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