Adult Services Assistant

Job Summary

The Adult Services Assistant will provide a positive and welcoming experience for all Library visitors. They assist patrons of all ages in locating library materials, with a focus on teens and adults. They will carry out routine Circulation Desk duties and assist patrons with technology. The Assistant will be responsible for ongoing administrative projects using creativity and a love of detail.

• Greets patrons and helps in finding information and recommending books as needed.
• Shares accurate information about library programs and services with the public.
• Assists patrons in the use of library computers and equipment.
• Assists with preparation and implementation of programs for library users aged 13 and up.
• May suggest materials for purchase under the direction of the Adult Services Librarian.
• Answers telephone and directs calls.
• Performs routine circulation and processing functions as needed.
• Performs routine collection maintenance functions.
• Enforces library policies and procedures in an appropriate manner.
• May promote public awareness of library services and programs, creating flyers, social media posts, web events, book displays and bulletin boards.
• Performs other duties as assigned.

• High school degree or GED High school degree with at least two years of library experience or equivalent experience working with the public. A combination of equivalent education and experience will be considered.

• Ability to deal tactfully, courteously, and effectively with the public and other employees.
• Strong communication skills; familiarity with Canva is preferred.
• Ability to learn and apply new computer skills.
• Ability to learn library procedures and apply policies.
• Ability to work with a high degree of accuracy, efficiency, and dependability.
• Prior experience working with adults in a library or bookstore setting is preferred.
• Bachelor's degree with one year of customer service experience, or equivalent, is preferred.
• Fluency in a language other than English is preferred.

South Burlington offers prorated sick and vacation leave for certain part-time Library positions, starting at 6 hours for sick leave and 4 hours of vacation leave per month. Accrual increases with tenure.