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Member Journey Architect
Job in
South Burlington, Chittenden County, Vermont, 05403, USA
Listed on 2026-09-09
Listing for:
Vermont Federal Credit Union
Full Time
position Listed on 2026-09-09
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Vermont Federal Credit Union is seeking a Member Experience Analyst in South Burlington, VT, to map member journeys across products and channels, identify friction points, and develop improvement recommendations with cross-functional teams. The role requires a member-centric perspective and hybrid flexibility with in-person branch visits.
The position focuses on driving improvements in member experiences, leveraging surveys and data to inform strategic initiatives and leadership reporting.
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