Member Advocate ; Teller -SEASONAL -Chittenden County Region
Job in
South Burlington, Chittenden County, Vermont, 05403, USA
Listing for:
NorthCountry Federal Credit Union
Full Time, Part Time, Seasonal/Temporary
position
Listed on 2026-03-01
Job specializations:
-
Finance & Banking
Bank Customer Service
Salary/Wage Range or Industry Benchmark: 20 USD Hourly
USD
20.00
HOUR
Job Description & How to Apply Below
Position: Member Advocate 1 (Teller) -SEASONAL -Chittenden County Region
Overview
Seasonal Employment Opportunity at Your Local Credit Union! Kick-Start Your Career in Finance This Summer. Are you a student looking to gain valuable experience and earn income this summer? Join our team as a Seasonal Employee at North Country Federal Credit Union and discover what it’s like to work at the heart of a dynamic financial institution!
About the Position
- Schedule:
40 hours per week - Duration:
Approximately June through August (with the option of starting now on either a part time or full time basis) - Location:
Chittenden County Region - Potential for Growth:
Outstanding performers may be offered a full-time permanent position! - Salary: $20/hr + (Dependent on Experience)
Why Apply?
- Get hands-on experience in the financial industry
- Build your professional network and skill set
- Work alongside a supportive and friendly team
- Enhance your résumé for future career opportunities
Who Should Apply?
This opportunity is perfect for students seeking practical work experience and anyone curious about starting a career in finance. If you’re motivated, eager to learn, and ready to take on new challenges, we want to hear from you!
Role
Support the credit union’s vision of being the community’s most loved financial institution, and its mission to make people’s financial dreams come true. Contribute to a world class experience for all members and staff, by building rapport, determining needs, and offering creative solutions to best serve their needs. Demonstrate professionalism and integrity and represent the credit union’s core values in all interactions.
Interactions will involve account transaction processing, account opening, account closing, account research, answering member questions, and providing accurate information regarding credit union products and services.
Essential Functions & Responsibilities
Develop and maintain a clear understanding of credit union products and services to talk confidently with members about their financial needs and cross-sell appropriate solutions to meet those needs.Be proficient in all teller transactions, including deposits, withdrawals, transfers, loan payments (including Visa), cashier s checks, and wire transfers. Understand and apply proper procedures to open and close accounts (all share types) and be familiar with IRA rules and regulations. Become cross-trained in all vault management.Actively listen to members needs and offer appropriate solutions for overcoming a financial challenge or achieving a financial goal, utilizing credit union loan and deposit products. Refer problems that are beyond their authority to their supervisor along with recommendations.Make decisions that align with the credit union's core values while adhering to policies and procedures.Develop an understanding and working knowledge of the credit union history, philosophy, organization, bylaws, policies, procedures and appropriate software systems. Perform all other job-related duties as assigned.Performance Measurements
Attention to detail - The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Includes consistency of work quality and compliance with standards, requirements, and expectations, as well as accurate handling of numerical data and written communications.Member Focus - The degree to which member service is demonstrated in daily operations and the level of support for co-workers and members.Problem Solving - The ability to predict, recognize, and define problems, and to generate, select, and implement timely and meaningful solutions.Teamwork & Cooperation - The extent of collaborative and respectful working relationships and effective team contributions.Confidentiality - The ability to preserve sensitive information and handle data securely.Knowledge and Skills
- Experience:
One month to twelve months of similar or related experience. - Education:
A high school education or equivalent. - Interpersonal
Skills:
Work involves extensive personal contact with others; ability to motivate, influence, and/or train others; outside contacts and relationship building with other entities may be necessary. - Other
Skills:
Good computer and communication skills.
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