Facilities Laision​/Project Manager - USCIS AES

Overview

JOB TITLE:

Facilities Liaison/Senior Project Manager

AGENCY SUPPORTED:
Department of Homeland Security (DHS) – USCIS OIT Architecture Engineering Support (AES2)

LOCATION:

Burlington, VT (onsite)

POSITION TYPE:
Full-time

CLEARANCE REQUIREMENT:
Must be able to obtain DHS Suitability security clearance, which typically requires 2–4 weeks for processing and must be completed prior to the start date.

ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

The project supports USCIS’s Office of Information Technology by delivering enterprise IT architecture, engineering, and solution development services. The team partners across OIT to design, implement, and optimize secure, reliable, and scalable platforms in support of mission-critical operations.

• Manage and coordinate all AES2 facilities-related projects, including active initiatives and planned site work.
• Serve as the primary liaison between site leadership, facilities teams, contracts personnel, vendors, and traveling staff.
• Coordinate logistics for personnel traveling onsite in support of facilities and infrastructure activities.
• Work closely with contracts teams to ensure vendor engagement and equipment deployments align with contract terms and Periods of Performance (PoP).
• Lead and facilitate regular status calls to provide updates to site leadership and program stakeholders.
• Engage with Facilities team representatives to understand site plans, timelines, and infrastructure requirements.
• Track project milestones, risks, dependencies, and deliverables across multiple facilities and time zones.
• Coordinate with vendors delivering interrelated services to ensure seamless execution and minimal operational disruption.
• Ensure facilities projects align with broader IT and operational initiatives across the AES2 enterprise.

REQUIRED:

• Seven (7) or more years of experience in project and program management.
• At least five (5) years of experience managing IT projects and programs across a multi-time zone, multi-facility enterprise.
• Project Management Professional (PMP) certification from PMI.
• Working knowledge of Dev Ops concepts and modern IT delivery practices.
• Demonstrated experience interfacing with multiple stakeholders and third-party vendors responsible for delivering interdependent services.
• Strong organizational, communication, and leadership skills with the ability to manage competing priorities.
• Must be eligible to obtain DHS Suitability clearance.

DESIRED:

• Experience supporting federal government programs or large-scale enterprise environments.
• Familiarity with facilities, infrastructure, or site readiness initiatives within an IT program context.

This position is based onsite in Burlington, VT. Candidates must be able to work in a standard office environment and participate in in-person meetings and operations as required.

ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.