Ben & Jerry's Retail Logistics Manager Job South Burlington area,Vermont USA,Supply Chain/Logistics

Life tastes better with ice cream
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What Truly Sets Us Apart Is How We Work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Terms:
Permanent
, Full-time position;
International sponsorship and relocation (local or international) are not available. Candidates must be legally authorized to work in the United States on a full‑time basis without the need for current or future employer sponsorship. Employment eligibility will be verified as part of the hiring process.
Ben & Jerry’s:Ben & Jerry’s Homemade Inc., founded in 1978 in Burlington, Vermont by friends Ben Cohen and Jerry Greenfield, is a wholly owned subsidiary of The Magnum Ice Cream Company as of 2025. With a unique structure including Ben & Jerry’s Board of Directors, who support the company in advancing its social mission whilemaintainingbrand integrity. An iconic brand, with annual turnover exceeding €1 Billion, Ben & Jerry’s aims to double its business and expand its global impact.

Our mission thrives on balancing growth with our grassroots and activist spirit, ensuring weremaina purpose‑led organization with a connected 3-part mission.
The Role
The Retail Logistics Manager (RLM) is responsible for delivering operational excellence across the U.S. retail logistics network. Through continuous improvement, proactive risk mitigation, and strong cross‑functional collaboration, both internally and externally, the RLM ensures products reach customers efficiently while driving process optimization and business performance. Through building strong partnerships across the business and with external suppliers, the RLM influences outcomes, aligns priorities, and resolves complex challenges ensuring a reliable flow of products across the retail network.

What You’ll Be Responsible For

Lead key distributor and logistics partnerships, working closely with distributors and internal teams to ensure reliable product flow, service levels, and execution across the U.S. and Canada retail network.
Drive continuous improvement by evaluating logistics processes, systems, and performance data to improve inventory management, fulfillment, service, risk mitigation, and operational efficiency.
Analyze supply chain performance and emerging risks to develop recommendations that support business decisions, cost optimization, and future growth.
Partner with cross‑functional teams across Ben & Jerry’s and the Magnum Ice Cream Company (TMICC) to identify opportunities, resolve issues, and support strategic priorities.
Provide strategic supply chain support to EU Ops/SC teams, including but not limited to pricing strategy and 3rd party relationship management.
Ensure supply chain systems and processes can support U.S. growth goals and plans and advise Global Head of Scooping on opportunities, needs, and challenges.
Strategic and tactical management of Magnum Ice Cream customer ordering platforms
Lead projects that strengthen retail supply chain capabilities, support franchisees' success, and improve operational performance across the retail network.
Manage supply chain planning, service levels, budgets, issue resolution, and vendor performance to…